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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelly but Clean? Rooms are listed as "Non-smoking", but still have heavy cigarette smell. Rooms are in desperate need of maintenance and repairs, but overall were clean. Bring a full bottle of air freshener and a 12pack and you should be ok.
Business response:
Andrew, thank you for taking the time to evaluate our hotel. We are sorry for the inconvenience you experienced due to the concerns that kept your stay from being perfect. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will return so we can provide you with the exceptiona... read more
Not clean Dirty. Way over priced. Unfortunately it was the only room available near the airport but in hindsight I wish I would have looked for a sooner flight rather than pay for this room. The floors were sticky and the room smelled. I felt uncomfortable/unsafe outside when coming to and from the room.
Business response:
Katie, please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our Head of Housekeeping and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Safe travels. Sincerely, Hotel Managem... read more
Very bad place to stay Not happy at all, they gave me the wrong room and i had to sleep on the floor that night, even the pillow and bed sheets smelled bad, breakfast was a little cup of coffee and a small brownie, thats it
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
SERVICE WAS TERRIBLE, ROOM WAS DIRTY AND IN POOR CONDITION, POOR MAINTENANCE.
Business response:
Ruben, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you encountered and take steps to elevate our service delivery. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
la regadera estaba tapada y no se iba el agua, estuve tres noches y nadie fue a hacer la limpieza, y mucha basura en los contenedores junto a las escaleras.
Business response:
Miguel, thank you for your candid evaluation. We regret you were not aware of our housekeeping policy and apologize for the maintenance issues that impacted your stay. lease know, we will share your comments with the appropriate individuals and take steps to prevent such reoccurrences. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.