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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was disgusting floor was dirty. Room smelled like smoke. Found mice droppings in the pull out sofa bed. Wouldn’t recommend even to my worse enemy.
Business response:
Please reach out to hotel so we can address the issue you had at our site
Business response:
Sorry to see you didn't have a good stay. I will reach out to speak with you.
That was the 1st time when ESA proposed for me room without light bulbs, not working telephone and other broken stuff. Even after request they just added bulbs, but didn't fixed anything else. And room was dirty as a hell :(
Business response:
Thank you for being loyal to our brand. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Never again
Business response:
If you can please reach out to hotel so we can address any issues
Room is garbage. Hotel needs renovation - truly a scary place. Note that there have been super negative comments about this place dating back to at least 2019. There are always responses from HQ saying how troubling it is to read the review, that they will act on the problems immediately so they never happen again, etc. Empty words as the place is now and will likely forever be a complete flea-bag, sorry excuse for a hotel. If you have any alternative options whatsoever, steer clear of this pit
Business response:
I am sorry to hear of your experience at our hotel and would like to make it right for you if you would reach out to the hotel so we can speak about the issue you may have had and make it right.
Business response:
If you could please reach out to the hotel so we can address the issues you had with your stay.
Business response:
I will reach out to the guest and find out what happened with her stay and make it right.
Visit was terrible. Exposed carpet tacks in walkway that were stepped on in bear feet. No coffee pot or basic amenities. No ice bucket. Picked up a wash cloth to wash my face. My fingers went through a huge hole right in the middle of the cloth. Room was dirty. Paid a huge amount of money for one night. We Thought that would buy us a nicer room. Boy will be disappointed. And there were no other motels with available rooms at that point. Horrible experience. I will never stay in another extended stay, anywhere.
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
The room smelt strongly of smoke. The people before us used the lamp as an ash tray. The floors were extremely dirty. They turned the bottoms of my husband's feet black. And the bathroom had mold. The counters were stained and dirty.
Business response:
Thank you for sharing your concerns through your feedback. We sincerely apologize for the smokey experience and the cleanliness issue in your suite. We will discuss your comments with the appropriate individuals to take corrective actions to enhance our guest experience. We truly regret the inconvenience caused and hope you will allow us an opportunity to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.