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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place
Business response:
Dear achi, Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear you enjoyed your stay and consider our hotel a great place. It’s always rewarding to know our efforts to provide a comfortable and welcoming environment are appreciated. Your support motivates our team to continue delivering excellent service to every guest. We look forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management
The were no staff in the Lobby. only after 3pm but they were very friendly.
Business response:
Dear Guest, We apologize for any inconvenience caused by the lobby being unattended before 3 pm. We appreciate your understanding and are glad to hear that our staff were friendly once available. Your comments help us improve our service and ensure a better experience for all guests. We are committed to providing attentive service throughout the day and hope to exceed your expectations on your next visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
a good stay here I had.
The room was ok but not worth the price of stay. I had asked for first floor room due to having a knee brace from a meniscus tear and I was told none were available but clearly there was because it was not full. But for a last minute booking it worked out.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad thestayworked out in the moment, though we regret that we could not accommodate your request, especially given your circumstances. We understand how important accessibility is and apologize for the discomfort this may have caused. While we strive to honor special requests, there are occasions when the specific room you requested is not available. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortabl... read more
It was ok. It was a place to shower and sleep. Room was worn and aged.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that the room provided a place for you to rest and freshen up. We understand your concerns regarding the room's condition, and we are actively working on updates to improve the comfort and overall experience for our guests. We appreciate your comments and hope that you will consider staying with us again so we can offer you a more enhanced stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 4.5 star rating with 1,940 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.