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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee maker in room very less items in breakfast only packed items such as cereal bar and muffin. There is no breakfast area breakfast served in lobby.
Business response:
Thank you for being our guest. We are disappointed reading about your experience and the inconvenience caused as we did not explain our kitchenware policy. Kindly note, to ensure the cleanliness brand standards require us to keep dishware at the front desk. We are also sorry as you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Managem... read more
Normal bastante tranquilo logre descansar buen precio
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and review like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very clean comfortable room Very clean comfortable room
Business response:
Jorge, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us and loved your clean and comfortable accommodations. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Is easy to find clean convenient there is bus center near buy
Business response:
Thank you for staying with us at Extended Stay America. We are glad you had a pleasant experience with us and that you loved our convenient location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Last minute travel plans needed a room... Last minute need for a room for the night. Easy.. quick and courteous!
Business response:
Ralph, thank you for choosing Extended Stay America for your overnight stay. We are glad to know you had apleasant time with us and were impressed with our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The location, price and staff for a night was great. However, the tub was peeling its lining making the tub look less than appealing. I was expecting a full breakfast, but it was a grab-n-go breakfast, which was OK only because I had leftovers from a restaurant.
Business response:
We appreciate you writing about your stay at Extended Stay America. It is a pleasure knowing you liked the great pricing our hotel offers and that you were impressed with the service delivered by our associates. Your feedback regarding the bathtub and breakfast is shared with the appropriate individuals in an effort to improve our future guests' experiences. Please revisit us when in the area. Sincerely, Hotel Management
The kitchen area was ok, the staff was hard to find in the office there was a sign at front desk saying they would be back in 15 minutes a lot. Wanted to check out on last morning of stay and nobody there for at least 30 minutes left without checking out had to try call to finish our checkout which was not convenient at all
Business response:
Thank you for posting a review of your stay. We're glad to know overall you had a pleasant time with us, but we're sorry for the inattentiveness of our front desk associates. Please be assured that we have discussed your feedback with our team to make sure such incidents can be prevented from occurring again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Little bit worse than expected Compatible with price
Business response:
Thank you for the feedback. Although overall you had a pleasant visit, we are sorry for your stay was not as you expected. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.