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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was more than happy with my room and stay (especially for the price), but folks looking for 3 star amenities at a 1.5 star price might be disappointed. The lining of the bathtub was peeling, the fridge door was dented, etc. Nothing that took away from my stay, but a little "you get what you pay for".
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-appointed accommodation and that you were pleased with our affordable rates. However, we're sorry for the maintenance issues you encountered in your room. We have discussed your feedback with the appropriate team to fix the problems you mentioned. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
place was clean and really chill ,in general its a nice place stay at
Business response:
Thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Missing necessities First the positive. Location was good and the staff was friendly. Now the bad. The room had no soap, shampoo, towels or a garbage can. The bed cover was stained and the room was slightly dirty. The outside stairs had cigarette butts all over and were dirty. For the price it was ok.
Business response:
Thank you for sharing your experience. We are pleased to know you liked our location and found us to be a good value. However, we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work so that we can improve our future guest's experience. Thanks again, and we hope to welcome you back in the future so that we can make it up to you. Sincerely, Hotel Management
It was super clean. Nd nice staff. Hjkkvvghjjgfdssssss d xcg g
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Very good hotel! Very good hotel!
Business response:
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for your kind words, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.