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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great temporary housing I have been staying at this place because I don't have a place to stay. I Have been staying here for about 2 months using this location as temporary housing. This location is good for me to get to my job.
Business response:
Arleen, thank you for your stay with us again at Extended Stay America. We are delighted you are enjoying your stay at our hotel. We are also glad our convenient location is perfect for your needs. We want you to have a pleasant experience while staying with us, so please do let us know at the front desk if there is anything we can do to make your stay even better. Sincerely, Hotel Management
Fuimos por un fin de semana largo, si solo estas buscando un lugar donde dormir por unas pocas horas porque el resto del tiempo estaras fuera del hotel, pues este es el lugar que necesitas, pero si necesitas mas comodidad BUSCATE OTRO HOTEL! El olor a humedo era insoportable y el aire acondicionado NUNCA enfrio! Habian cucarachas muertas por todos lados!!
Business response:
Marsol, please accept our apologies for the issues you encountered in your room and regret the disappointing stay you had with us. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of delivering a well-maintained room to each of our future guests. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope you will consider a future stay as we would welcome the opportun... read more
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My guest is from abroad and doesn't know English. Nobody came to clean his room during the week he spent. I just found it out yesterday.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.