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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk associates were pleasant, but the room was a bit dirty. I've stayed at many different Extended Stay America's over the years, but this stay was the first I had a dirty room.
Business response:
Thank you for your feedback about our hotel. We are pleased you liked our associates, but we are sorry for the cleanliness issues you experienced in your room. We always want you to have a pleasant stay, so please give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Very Clean, great price
Business response:
Alisa, thank you for your terrific review of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Me gusta el precio la ubicacion y sobre todo que son mu limpios lo unico malo que no tiene cable
Business response:
Thank you for staying at Extended Stay America. We are glad how pleased you were with our location and that you liked our clean rooms. However, we are sorry if any inconvenience was caused to you during your visit. We value you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Stay was great despite the single digit temperatur Just a small getaway on the coldest days we've experienced this year.
Business response:
David, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for staying at our hotel. We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Property was maintained nicely. Not very good breakfast selection
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your review will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice room clean. I had to request to change my room because first room smell like smoke. Staff was very helpful.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Silvia, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.