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Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
- Hotels
- Germantown, MD
About this business
Location details
20141 Century Blvd., Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Et helt udmærket hotel. Et helt udmærket hotel, når du er den østlige del af Germantown. Har boet her mange gange.... Du får hvad du betaler for...
Business response:
Anders, we appreciate your loyalty towards Extended Stay America and the feedback about your experience here. it is a delight to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
They only provided two pillows and not very good ones. The kitchenette was not stocked with any dishes, nor pots and pans, nor a coffee maker, you had to get them from the front desk and when we asked for them, they were out of most of everything, including a coffee maker and only were able to exchange two towels for one, they were out of anymore clean big towels. The hair drying was broken. Other than that the office staff were friendly and the place was clean. Reasonably priced, but don't expect a lot of amenities.
Business response:
Thank you for being our guest and for sharing your feedback online. Although you liked certain aspects of your stay, we apologize for your less than stellar stay. Your feedback regarding lack of in-room amenities is shared with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Always nice here and friendly. I’ am always helped
Business response:
Thank you for your recent return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! We graciously appreciate your comments about our service. It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management
Friendly staff. Front desk female manager is very diligent
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It was great wonderful staff and location close to everything
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I liked the fact that there was a kitchenette in the room. What I really disliked was that no towels were stocked in the room.
Business response:
Thank you for choosing us. We are glad you liked having a fully-equipped kitchen to cook your own meals. Since we are an extended stay property, our guests often bring their personal items. Kindly note, towels, and linens may be exchanged at the front desk anytime and complimentary. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.5 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.