This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Wichita - South
- Hotels
- Wichita, KS
About this business
Location details
4665 South Broadway, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DONT GO HERE The manager robbed me! She took my money and personal items from me and my daughter. Pls dont stay here jodi robbed me
Business response:
We are shocked to hear of your claims of an incident of this nature taking place. We hold ourselves to a high level of integrity and hire the most professional and capable staff, Mandy. We will investigate this issue offline and address with the property directly.
Traveler beware!!!! Money scam!!! This hotel management will overcharge your card especially if you use hotels.com to pay for the room. They will not refund double charges and will put random charges between 1 and 30 dollars without concent. Worst extended stay experienxe ever. I was double charged on weekly room rates twice. Booked a smoking room and was charged 500 dollars for smoking in a non smoking room. Again booked a smoking room. Traveler beware!
Business response:
Thank you for staying with us, Lisa, and for the review. We deeply apologize for the bad impression you were left with and sorry there was some confusion and inconvenience with your billing. Has everything been resolved? If not, please be sure to contact us and we wish you all the best in your future travels.
While I had got out the shower. There was the cleaning lady who walked in on me while I was naked and she didn’t knock or nothing. They didn’t do nothing to fix the problem as well. I would never recommend that nobody stays there. People’s children just runs up and down the stairs they run the through the hallways all loud and stuff. The room 318 was not clean when I went into it. The floor was not swept and the toilet kept getting clogged up. Like meaning it wouldn’t flesh unless I take the back lid off to flush it. The lad... read more
Business response:
We are so disappointed to see all of the inconveniences that you experienced during your stay like noise interruptions and the cleanliness of the room. Also, at no time is an employee entering a room unannounced; our policy always begins with a knock at the door and no entrance made if it appears that the room is occupied. We never want our guests to feel anything but valued and appreciated and we are disappointed that you did not feel this way. We wish you only the best in your future travels and lodging.
Horrible Manager Experience This manager is horrible, worst experience by an employee I've ever experienced. I've stayed at numerous Windspring Sites, I'll never stay at this one again. To tell a husband that his wife, a stage 4 cancer patient is just a story and she has heard them all is awful, especially since that wife is a retired 39 year school tracher in the Wichita community. She made up policies and yelled at me about something her employee did when they booked us into our room after talking to them prior to the book... read more
Rooms have a kitchenette however there is absolutely no house wares in it. No silverware no pots or pans or drinking glasses.There was no pan to boil water for coffee nothing. The shower spicket to pull up on the bath faucet for a shower was absolutely stuck. Luckily I found an ash tray to prey it up or I would have check right out at 11pm and not have paid for this room.The only items in the room were 2 bath towels and 2 wash rags.
Business response:
I am so sorry to hear about the issues with the shower faucet and apologize for the great inconvenience you experienced. Thank you for reporting this right away so we could address it.
Business response:
We are so sorry you were not pleased with your stay.
We made a reservation to check out on a certain date. We fiund out 2 days before checkout that the clerk had taken one day off the reservation without us asking or telling us. Then when we asked if we would be refunded for the night we were supposed to get and one clerk said yes tjen the next day, another clerk said no. Then blamed the whole thing on a new clerk
Anonymous Didn’t get the room what I had booked. Room was very smoke and was place on a smoking floor. I’m not a smoker and my son has asthma so it was a very bad experience. Also the hotel was overbooked. Was told I could check out, but no hotel rooms available for my price range in the area. Also a customer had reservations and was turned away.
Business response:
I'm so sorry to hear this. Thank you for letting us know the impression we made on you during this stay.
The entire building stunk of cigarette smoke. I had a non smoking room, but the scent carried into the room. I have wash everything I took to the hotel, even if I did not wear it because it reeks of cigarette smoke.
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve.
Frequently asked questions about Extended Stay America Select Suites - Wichita - South
How is Extended Stay America Select Suites - Wichita - South rated?
Extended Stay America Select Suites - Wichita - South has a 3.4 star rating with 730 reviews.
When is Extended Stay America Select Suites - Wichita - South open?
Extended Stay America Select Suites - Wichita - South is open now. It will close tomorrow at 12:00 a.m.