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12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Pretty great for the price The booking website hotels.com over booked my reservation, but the hotel staff, specifically Linda, went above and beyond to make sure everything got sorted out. She ensured our room was clean and ready for us, and made the check in process so easy. She really went above and beyond. I’ll DEFINITELY be coming back for another stay.
Unfortunately the room had very little consideration for the elderly.
Business response:
Dear Joan, Thank you for choosing our hotel and sharing your candid review. We are sorry we could not meet all your expectations during this visit. Thank you for bringing your concern to our attention as we continually strive to enhance our hotel's service and features. We will share your observation with the appropriate individuals to see how we can improve our future guest's satisfaction. We hope you will consider trying us again so we can provide the seamless stay you deserve.Sincerely, Hotel Management
it's good
Great value
Business response:
Dear Brad, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is lovely that you enjoyed our outstanding service and found us an excellent value. It is a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Very nice and clean… Lisa was super sweet.
The staff was excellent very helpful and welcoming.
Business response:
Dear Avonlea, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
Solid and mostly clean. The "breakfast" was mostly muffins and oatmeal, and the elevators are old and raggedy. The room was spacious and clean.
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.