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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, Safe, No Frills. The hotel was clean and serviceable. No frills. Was informed at registration that there was no ice machine. Room was clean but lacked coffee maker, hair blow dryer, and any glasses or plates. Strange for an extended stay hotel. Breakfast consisted of coffee, granola bars, and instant oat meal. Definitely not worth the price if the rate quoted. Yet it was clean and safe.
Business response:
Dear Nichole, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on you... read more
Good for what I booked for
The desk clerk was very nice and the lobby looked updated but as you walk down the hallway where the rooms are they look old. The room was very simple and looked to be a simple update but the bathroom was out dated and the tub and shower looked old. Everything seemed clean.
Business response:
Dear Nicole, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Sincerely,H... read more
I had the pleasure of working with Isaiah & Gina and they were absolutely wonderful! After reading the reviews I was hesitant about choosing this property but decided to go see it for myself. WOW! Great convenient location, very clean area, building and the room! I will definitely stay there AGAIN & AGAIN!
Business response:
Dear Charlette, Thank you for deciding to stay with Extended Stay America for your recent visit to St. Louis. We are delighted you had a great experience, and your kind words, noting our clean environment and convenient location, are much appreciated. We take pride in providing excellent service and ensuring our guest's satisfaction, and we're pleased that the caring hospitality shown by our associates Isaiah and Gina was the highlight of your stay. Your compliments are both rewarding and encouraging, and we will share this ... read more
The flowers and clean in front of building
It was decent
Business response:
Dear Dorrian, We are pleased you were impressed with our outstanding hospitality and accommodations here at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. Thank you again for your generous comments; we look forward to your next visit!Sincerely,Hotel Management
Nice hotel to stay when you're in Maryland Heights The room was clean, the staff was helpful.
Staff was very polite
Business response:
Dear Chad, We are delighted you had an excellent time with us here at Extended Stay America St Louis Westport Central. Our team is dedicated to providing impeccable services for our guests, and it is gratifying to know that you recognized the efforts of our devoted associates. It was our pleasure accommodating you, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.