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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was excellent very helpful and welcoming.
Business response:
Dear Avonlea, Thank you for your recent stay at Extended Stay America and for reviewing our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
Solid and mostly clean. The "breakfast" was mostly muffins and oatmeal, and the elevators are old and raggedy. The room was spacious and clean.
I didn’t like that the hotel doesn’t have a restroom in the lobby.
Business response:
Dear Nancy, Thank you for selecting Extended Stay America. We are delighted to know that you enjoyed your trip. Your concerns are noted and will be shared with our management team. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
The property is much cleaner than expected. Usually extended stays are run down - but this one was clean, safe, with an efficient staff.
We enjoyed our stay at this property. Grab and go breakfast was a little disappointing. Need some OJ, milk and other drink options rather than just coffee. Minimal food options, no fruit or yogurt. The staff was very friendly and gave me great tips on local attractions and places to see. Not very many restaurants near by but it has the kitchen so you have options. Overall a great stay and would recommend for a good family stay.
Business response:
Dear Tracy, thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We have noted your feedback regarding breakfast and will share it with the concerned team member. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
Our stay wasn't necessarily bad but it also wasn't anything special. Definitely did the job as a place to sleep while in town. Pros: beds were comfy and linens clean; full kitchenette; nice television; good AC; staff was very kind and very helpful!! Cons: breakfast was packets of oatmeal and granola bars; dirty items behind dresser; alarm clock not reset; bathroom door would not close/open without significant effort (was not fitted properly to frame and would jam)
Business response:
Dear Anna, thank you for taking the time to review your stay with us. We are pleased that you enjoyed most of your visit, and we certainly appreciate your kind comments about the room's comforts. However, we hope you will accept our apologies regarding the grab-and-go breakfast and other inconveniences caused during your stay. We value your feedback as we strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommo... read more
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,347 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.