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12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Construction around the building and not enough parking
Business response:
Dear Heather, We are sorry about the issues you encountered during your stay. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Vey comfortable stay The front clerk was so nice and friendly. My room was clean and quiet. Over all for a $100 a night, i was very happy with my stay.
Business response:
Dear Lindsey, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and comfortable accommodations and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests.It was a pleasure having you stay with us, and we hope you will choose us again!Sincerely,Hotel Management
Staff was incredibly friendly and very professional
The staff were all very friendly and helpful. The facility overall was clean and well taken care of.
Business response:
Dear Jess, Thank you for evaluating your recent Extended Stay America visit. We aim to ensure an enjoyable atmosphere for every guest, and we are pleased we achieved this with our well-kept suites and impeccable service. Our team will certainly enjoy hearing your delightful compliments. Thanks again for the kind words; we hope to have the pleasure of hosting you again soon.Sincerely, Hotel management
No ice machine. " Studio" queen is not a queen bed. No hair dryer. Not much for " grab n go" breakfast. All the staff was very nice, apologetic for the short comings. Probably won't stay there again.
Business response:
Dear Dallas, Thank you for the feedback and for acknowledging the attentive services provided by our associates. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future.Sincerely,Hotel Management
Good place
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.