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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of the staff was nice and helpful. I did not like that our toilet was stopped up most of our stay and the manger did not want to give us a discount for that inconvenience. The maintenance staff does not work the weekend so that was bad and not all the time front desk did not answer the phone.
Business response:
Stephaine, thank you for taking the time to write a review. We are glad to know you had an overall pleasant stay. However, we are sorry for the service issues you encountered while you were here. We have shared your feedback with appropriate individuals to ensure this is not repeated. We hope to see you again at Extended Stay America. Sincerely, Hotel Management
My stay was great...room was nice and clean.. comfortable bed..and staff was friendly
Business response:
Dawn, thank you for being a guest at our property. It was a pleasure to know you enjoyed the comfort of your well-equipped suite and the friendly service you received from our associates. On behalf of everyone at Extended Stay America, we invite you to revisit our property. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
The rooms are nice and clean. The staff was very attentive and friendly. They provide me with extra towels if I needed it.
Business response:
Kayla, thank you for being our guest at Extended Stay America. We are glad you liked our courteous services and that you were pleased with our accommodations. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good stay As described and expected. Very clean. Girl at desk very helpful and kind
Business response:
Teresa, thank you for sparing some time to share your review of Extended Stay America. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by one of our courteous associates at the front desk. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.