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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick stay. Check in was easy....room was clean...bed was very comfortable....quick trip and this stay was easy and very good.
Business response:
Chris, thank you for being our guest at Extended Stay America. We are delighted to know you had a good time with us and that you were impressed with our spotless accommodations. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
The Hotel is in need of updates, the rooms seemed dated and needed a makeover. The top of the refrigerator was dirty which means they can not be possibly cleaning from top to bottom. Then the room I was in was near a busy intersection that had sounds all night which could keep a person up, luckily I can sleep through but working through it was quite bothersome.
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Until then, our housekeeping teams will take the necessary steps to resolve the problems. Also, we regret the noise issues you encountered. We hope you will consider giving us another opportunity to provide you wit... read more
Our stay Front desk clerk was no where to he found had to wait 15 minutes fo her to come back. We found a dirt dish towel shoved in closet corner
Business response:
Thomas, thank you for being our guest at Extended Stay America. We are glad to see the rating as it shows you had a nice time with us, but we are sorry for the inconvenience caused upon arrival. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
There are three of these Extended Stays on Lackland. Make sure to book this one; the others are second rate.
Business response:
Thank you for posting a review about your pleasant experience at Extended Stay America. It was a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you once again for recommending us, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.