Extended Stay America - St. Louis - Westport - Central

Business response:

Thank you for choosing Extended Stay America. We appreciate your perfect rating and are glad you had a comfortable stay. However, we wish we had the opportunity to address the issues with the Wi-Fi and the bathroom door while you were here. We value your business and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Natalie, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Brittany, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Business response:

Hanif, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Terrie, thank you for the fantastic review of Extended Stay America and for taking the time to compliment our team. We are delighted you received outstanding service from all of our staff, and we hope you will choose us every time your travels bring you to the area. Sincerely, Hotel Management 

Business response:

Sada, thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Terrie, thank you for staying with us at Extended Stay America and providing your feedback. While we are pleased you had an overall good stay, we regret not meeting all of your expectations. We appreciate your patience during this unprecedented time and we hope you will return for a perfect stay next time. Sincerely, Hotel Management 

Business response:

Sharon, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Terrie, thank you so much for the kind rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management