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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly & room was clean. I would stay here again.
Business response:
It was a pleasure to read your fantastic review of Extended Stay America. We are thrilled to know you liked the friendly service provided by our associates and that you had a comfortable stay in your clean suite. Thank you for your kind rating, and we look forward to seeing you soon. Sincerely, Hotel Management
The room was clean but showing it’s age yet I would come back
Taying in town for Buisness The person at front desk was not as professional as they should have been. Most of the time no one was ever at the front desk . Hotel was noisy at times. Room was clean but bed was hard. Parking lot very small hard to park.
Business response:
Scott, thank you for your recent stay and comments. Please accept our apologies for the less than positive experience with our front desk associates and regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for the inconvenience caused. We will look into what transpired, so this lapse in service is not repeated. Also, your feedback regarding the bed will be shared with the appropriate team so that steps can be taken to improve our future guest experi... read more
Quick stay. Check in was easy....room was clean...bed was very comfortable....quick trip and this stay was easy and very good.
Business response:
Chris, thank you for being our guest at Extended Stay America. We are delighted to know you had a good time with us and that you were impressed with our spotless accommodations. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
The Hotel is in need of updates, the rooms seemed dated and needed a makeover. The top of the refrigerator was dirty which means they can not be possibly cleaning from top to bottom. Then the room I was in was near a busy intersection that had sounds all night which could keep a person up, luckily I can sleep through but working through it was quite bothersome.
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Until then, our housekeeping teams will take the necessary steps to resolve the problems. Also, we regret the noise issues you encountered. We hope you will consider giving us another opportunity to provide you wit... read more
Our stay Front desk clerk was no where to he found had to wait 15 minutes fo her to come back. We found a dirt dish towel shoved in closet corner
Business response:
Thomas, thank you for being our guest at Extended Stay America. We are glad to see the rating as it shows you had a nice time with us, but we are sorry for the inconvenience caused upon arrival. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,347 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.