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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff and clean room
Business response:
Terrie, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our courteous staff and refreshing accommodations. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
clean room. the service was amazing. the desk attended was polite
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our friendly service and immaculate accommodations. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management
FRONT DESK PHONE I tried calling n several times to inquire and make a request after I booked my room while I was still traveling. There’s SOMETHING WRONG ABOUT THEIR CALL CENTER. 1) no matter what phone number (local or 800) and making any choice to direct the call ALL and EACH support person said same thing when asking them “I need to speak to the front desk” They comment each time after requesting to be transferred was “I’m sorry I can’t do that” SO ANNOYING 2) After I arrived I mentioned this issue and they asked me same... read more
Business response:
Terrie, thank you for sharing your feedback. We are sorry for the instances you mentioned and regret the inconvenience it caused. We are reviewing this situation from our end to ensure a comfortable experience for every future guest. We appreciate your business and hope you will consider giving us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management
I was charged three time for my stay . And I had to change my own sheets twice . And I there was never a staff member at the front desk.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. If you still have any unresolved financial queries, do reach out to us, and we will be happy to assist you. Sincerely, Hotel Management
Business response:
Misty, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Glen, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was a very comfortable atmosphere and for the price you can’t beat it.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.4 star rating with 1,282 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.