Extended Stay America - St. Louis - Westport - Central

Kanthalas 

on Expedia

a year ago

No breakfast as advertised, strangers knocked doors at night. 

Jamie 

on Expedia

a year ago

Some staff is snobby 

Jay 

on Expedia

a year ago

Didn't like the fact that there was no linens on the bed and when I called the desk they said we could come get them so had to get the linens and make my own bed and the bathroom was dirty hair in the tub and used soap and the only vending machine was out of order and the heater made loud noise when it ran not a very good experience at all very disappointed 

Alanda 

on Expedia

a year ago

The bathroom sink was stopped up and soap holder was dirty 

Nichole 

on Expedia

a year ago

Hot water only worked first night and had problems with the tv and heat the whole weekend also 

Anonymous 

on Expedia

a year ago

Flat out avoid. Plenty of other hotels. Slow service at check in. We had to stand at the desk in the middle of the night for nearly 15 minutes due to bein charged 3 times because the lady at the counter had an error on her screen she interpreted as a card error even though we told her it said approved on the card reader screen. Also in the room the toilet leaked at the wall, there was hair in shower, 2 of the lights on the wall didn’t work, and the room smelled like smoke… 

Anonymous 

on Expedia

a year ago

Stay away. The room was worth about 1/2 what I paid. In fact the price via Extended Stay America website was alot less than Hotels.com. The small room had tile floor, the fixture in the shower had not been installed properly. The fixture worked, but just added to the cheap feel of the whole room. I asked for a wake-up call and was told that sometimes they do it, and sometimes they don't, depending on who worked the desk in the morning. Free breakfast was envelopes of instant oatmeal and hot chocolate, and individually wrappe... read more

Aaron 

on Expedia

a year ago

Avoid Ice machine rotor sounds like a woman screaming and it goes off constantly. Mattress is old enough to vote. Shower head bracket was broken so the head fell off constantly. Grab and go breakfast is a handful of snack bars and tiny vending machine muffins, and most of it will be gone by 630am. I will not stay here again