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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's good the personal and confort i can return to next year
Business response:
We are delighted you chose to stay at Extended Stay America - Stockton - March Lane. It’s our pleasure knowing you had a comfortable visit and enjoyed our service. We hope to welcome you back soon. Sincerely, General Manager
Smelly Room The room was a non-smoking room and it smelled 100% smoke. The service counter was nice but room needed to be carfully clean and deodorize. Sc
Business response:
Silvio, I apologize for the smell of smoke you experienced on your stay. I am sorry the smell compromised your experience. We have strict policies where we prohibit smoking in some areas so I appreciate you bringing this to our attention so we can address it appropriately. We appreciate your patronage and hope to welcome you back soon for a much better visit. Sincerely, General Manager
Business response:
Albert, thank you for being our guest at Extended Stay America - Stockton - March Lane. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
The Stay in general was a bit wiered. By the experience it is a dog friendly hotel since saw lots of dog owners. The disappointment came that I could smell the dog urine in the room even though they try hard I guess to hide the smell. There was lots of night noise from other people staying coming from the hall ways. I also saw that the place needs renpaiting on the walls. Walls and elevators look worn down and ware and rare is evident all around the hotel. Defiantly in need of some care. AC had a very unpleasant smell.
Business response:
Salvador, thank you for taking the time to review our hotel. We sincerely apologize for your disappointing stay. We work hard to provide the cleanest environment for all of our guests which involves deep cleaning our rooms after a long term guest stays so the suites will be fresh smelling for our guests. We will revisit this program to see where we can make improvements so future guests are not similarly impacted. We also appreciate your observation for our property and regret if any inconvenience caused. It was good to have... read more
Nice hotel close to I-5, shopping and food. Asked to be on the front side, was given a room on the first floor. I don't really like being on the first floor, however, it was the quietest that it had ever been. When on the second floor sometime's the people above walk loudly. Didn't hear a sound, it was great!
Business response:
Tina, thank you for including Extended Stay America - Stockton - March Lane in your travel plans. We are glad to read that you had a pleasant stay and that our location was perfect for your needs. We appreciate your nice feedback. Please come back and see us again soon. Sincerely, General Manager
The hotel was a ok hotel to stay the night. This is the first extended stay that didn't have pots and pans to cook with. And when u get in the elevator it reaps of cigarette smoke and the the non smoking rooms smell like cigarette smoke also..I guess it served it's purpose for one night. I just expected not to have to bring my own dishes to the hotel..I have stayed at a couple of extended stays and this one Was the worst.
Business response:
Thank you for staying at our hotel and for sharing your review. It saddens us to see such feedback as this is far from the experience that we want our guest to have. Your comments are very important to us, and we will use it as training tool to improve our facilities and service. To ensure cleanliness of kitchenware, we keep these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. If we did not communicate this with you at the time of check-in, we are so... read more
Smelly room The room had a bad cigarette smell and it made me and my son sick to our stomachs
Business response:
Loren, I sincerely apologize for our hotel not living up to your expectations. We are extremely disappointed to have let you down. We work hard to provide the cleanest environment for all of our guests so I regret the inconvenience it caused you. I have shared your concern with my housekeeping staff and to revisit our deep cleaning program. I hope that you and your family will consider giving us another opportunity to serve you better in the future. Sincerely, General Manager
Roaches It seemed clean until i saw a fat roach on my wall. Staff said they were aware but iwasnt when i checked in, otherwise i wouldnt stay here. Hey atleast i didnt see bed bugs. So if ur good with Roaches and the cheapest continental breakfast EVER thenn... this place would be for you. Boooo... disappointed
Business response:
Tiffany, I sincerely apologize for our hotel not living up to your expectations. We do not take the cleanliness of our rooms lightly and no excuses can be made for this. I have shared your concern with my housekeeping staff to revisit our deep cleaning program. I hope that you will consider giving us another opportunity to serve you better in the future. Sincerely, General Manager
It was comfortable and clean.
Business response:
Many thanks for writing the nice review regarding your stay at Extended Stay America - Stockton - March Lane. We are so glad to know you enjoyed your stay and our service and facilities were to your satisfaction. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,379 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.