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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall good experience the room was clean
Business response:
Dear Krystle, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Py443
Excelente atención el personal muy amable, lo único que no me gustó es que tienen algunos detalles las instalaciones por el uso.
Business response:
Dear Arely, We truly appreciate your kind words about our service and staff! It means a great deal to us that our team made your stay enjoyable and welcoming. However, guest comfort and upkeep are essential to us, and we continually work to improve to ensure an excellent experience for all who enter our doors. Your feedback helps us identify areas that need attention, and we appreciate it sincerely. Extended Stay America would love the opportunity to welcome you back! Sincerely, Hotel Management
The rooms are very clean and staff is pleasant especially the manager April.
Service workers were wonderful and efficient. The property unfortunately wasn’t what we expected. It smelled heavily of cigarettes and air fresheners and I ran into two cockroaches during my stay. The laundry was not available for guests but front desk staff were helpful and would wash hotel linens if requested. Many guests seemed to live on the property itself, and they were friendly as well. They upheld themselves on their service animal policy beautifully and treated us very respectfully for the duration of the trip. I wi... read more
Business response:
Dear Ashley, Thank you for your thoughtful feedback about your recent stay. We're glad that our service workers were wonderful and efficient and that the front desk staff were helpful and accommodating, especially with the laundry request. We appreciate your kind words about our guests with service animals. However, we're deeply sorry to hear that the property didn't meet your expectations regarding cleanliness. These issues are unacceptable, and we'll take immediate action to address them, including a thorough deep cleaning... read more
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 4.4 star rating with 713 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.