Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners

Lyric 

on Expedia

4 years ago

A mess! This hotel is horrible! When we first arrived to check in, it was said that one of our rooms was “booked on top of someone else” so we had to do the most for almost a hour. We were given two rooms in place of the one. Walking into one of the new rooms, there were other people things scattered around the entire room. They gave us a room that was already occupied. There was a lady downstairs that stated they had the same issue and the hotel would not refund nor give them a discount. Finally, we were able to get an empt... read more

Anonymous 

on Expedia

4 years ago

I liked the location of this hotel because it was close to family that we were visiting. However, it was very disappointing. After checking in, the front desk staff made it seem as if we were going to have a party telling us about police showing up if we get too loud at the hotel. Then once we got into our rooms, it was lacking. It was nothing like we saw online. The towels were dirty, the floor was not vacuumed, found someone's shirt behind the chair, the walls in the bathroom were smeared with something that was dark color... read more

Roosevelt 

on Expedia

4 years ago

There was no hot water i contacted hotels .com who was of no help your staff hung up on ne i called 5 tines was on phone hour each time none of the agents lefts the hotel's bed had a huge sink in it. Since hotels. Come would not assist me even as a loyal gold membership ill take my business elsewhere 

Marvin 

on Expedia

5 years ago

Worse place ever First when I went to the second building where I was staying it had this horrible smell all throughout the building. Got to my room it was dirty and freezing inside. Tried to turn it up some but none of the buttons worked so I could not even turn it off. Went to get ice but there was no ice bucket. I took a bowl to get ice and the machine in my building did not work. I went over to get ice in the other building and talk to someone at the desk about how cold my room was. She asked me if I can throw something ... read more

Anonymous 

on Expedia

6 years ago

Don’t do it! The rooms were absolutely horrible! We had ants crawling in our bed, this led my husband to look around and expect the room. It was disgusting to say the least. There were clothes in between the bed and night stand and under the bed was worst. There was candy wrappers, more clothes, a fruit punch can which had ants around it and finally pubic hair around the base of the tub on the floor in the bathroom. We were moved to another room once the employee came to witness it for herself. They did upgrade our room and ... read more

Chardae 

on Expedia

6 years ago

Horrible family vacation I had a room with no air for a day and a half. They never had clean towels, nor did they have an ice bucket in the room. Everything was a wait and a long wait. When I did get a better room, we were downgraded from a suite to individual rooms, which separated the family. I would never book again nor will I suggest a hen to anyone else