Extended Stay America Suites Buffalo - Airport

Verified traveler 

on Expedia

a month ago

Toilet was leaking, everytime you would step in the shower the tub would grind all the time and under the beds it was not clean at all. 

Jenny 

on Expedia

a month ago

The ac was leaking and when reported no action was taken to fix it. Beds were really small and they limit you to the number of device you can log onto with the internet (max 3) even thought we paid for 4 guest. We were there for 2 nights and no cleaning/house keeping was provided. The internet was horrible and the electronic door kept beeping once you enter or exist the door. 

Aida 

on Expedia

a month ago

Our 2 rooms had very dirty bathrooms. And when I asked the person in front desk he only cleaned the toilet with a little bit of toilet paper, then ignored me. Thank God the next day a house keeper cleaned the bathroom for us. 

Monique 

on Expedia

a month ago

If you want to sleep on a bed as comfortable as a brick, bed linen covered in other individuals hair, a shower that hasn't been cleaned, or a room that hasn't been cleaned.. and inconsiderate people on either side blasting music/tv at 1am so you're unable to sleep then sure it's your place. Incredibly disappointed. Not even worth the $112/night 

Darren 

on Expedia

a month ago

The room was decent. The “free breakfast” was a joke. Bad coffee and a muffin. The staff was abysmal. None spoke English very well and were indifferent at best. It’s virtually impossible to make a left into the property during busy times. Also, it seems like some sketchy folks like to hang around it. This is one hotel to skip. 

Tomoko 

on Expedia

a month ago

When I opened the fridge, I found food left behind by the previous guest I was surprised at how simple the breakfast was. 

Colin 

on Expedia

a month ago

Go Elsewhere When we arrived I waited at the desk for about 10 minutes because a sign was put there stating the night employee was helping another guest and to call “0000” using the courtesy phone. After waiting (and now another family behind me) I dialed. While the worker answered and was to the desk within a few minutes, we learned they were eating food somewhere and that was frustrating. Why not eat in the office behind the front desk and be aware of guests if you are the only employee? The bathroom, specifically the tub/... read more

Darshan 

on Expedia

a month ago

AC doesn’t work, rooms are not well 

Michael 

on Expedia

a month ago

I was a bit surprised first you say there was breakfast served. You should of said there will be coffee and cupcakes and thats it. It was pretty pitiful. Secondly, while looking into breakfast i ask an employee if there was a soda machine. He just said no and didn't say anything else but walked away from me. Who doesn't have a soda machine in a hotel? Thirdly, it looks like you have a 2 burner stove, but no pots or pans and no silverware. I just thought that would be there to use? Lastly, in the 3 days i was there i never sa... read more