Extended Stay America Suites Buffalo - Airport

Colin 

on Expedia

3 months ago

Go Elsewhere When we arrived I waited at the desk for about 10 minutes because a sign was put there stating the night employee was helping another guest and to call “0000” using the courtesy phone. After waiting (and now another family behind me) I dialed. While the worker answered and was to the desk within a few minutes, we learned they were eating food somewhere and that was frustrating. Why not eat in the office behind the front desk and be aware of guests if you are the only employee? The bathroom, specifically the tub/... read more

Darshan 

on Expedia

3 months ago

AC doesn’t work, rooms are not well 

Michael 

on Expedia

3 months ago

I was a bit surprised first you say there was breakfast served. You should of said there will be coffee and cupcakes and thats it. It was pretty pitiful. Secondly, while looking into breakfast i ask an employee if there was a soda machine. He just said no and didn't say anything else but walked away from me. Who doesn't have a soda machine in a hotel? Thirdly, it looks like you have a 2 burner stove, but no pots or pans and no silverware. I just thought that would be there to use? Lastly, in the 3 days i was there i never sa... read more

Fernando 

on Expedia

3 months ago

My wife and I went to Buffalo for the weekend and decided to stay at this hotel, I wasn't expecting too much honestly, the room was good size, they had refrigerator but it was shaking all the time, the toilet wasn't clean at all, that was the first impression and honestly we felt terrible about it, it's not that it wasn't clean properly, it wasn't washed at all; someone before our arrival used it and left it unclean, it was nasty. Other than that the room was good, good channel selection on the TV, food was easy to find and ... read more

Verified traveler 

on Expedia

3 months ago

Loud We have been staying in Buffalo hotels for five years now since our daughter attended college in the city. We have stayed at 4 different hotels near the airport. This is the first time we were awoken multiple times by the sound of planes taking off (starting at 6:00 am). The room was dirty (hair and an unknown substance in the shower drain and a clump of hair on the bath towel. Breakfast was oatmeal packets and pre-packaged muffins. The price was very good but we won't be staying here again. 

Bonita 

on Expedia

3 months ago

the room smelled like urine - it was so bad it make us nauseous 

Nilesh 

on Expedia

3 months ago

Bad experience I had a very disappointing stay at this hotel. The room had serious issues — water was leaking through the roof lights, which felt unsafe and unacceptable. Breakfast was promised at the time of booking, but all that was available was plain coffee — not even basic items like bread and butter. To make matters worse, I saw cockroaches in the room, which was extremely unhygienic. Considering the cost, this hotel was a terrible choice and definitely not worth the money. I would not recommend this place to anyone lo... read more

Derrick 

on Expedia

3 months ago

Filthy! The cleanliness of this property could be improved. It would be beneficial to consider bringing on new cleaning staff to enhance the overall experience.