Extended Stay America Suites Buffalo - Airport

Jillian 

on Expedia

3 months ago

The hotel seems decent however they have a very unclear late check-in policy. Valuable lessons were learned when it comes to arriving later to a hotel. Despite having two nights booked our entire reservation was cancelled even after an attempt to contact the location about a late arrival (we were driving overnight and needed a place to sleep when we arrived). Policy should be more explicitly stated. 

Justin 

on Expedia

3 months ago

Food left in fridge, room smelled like cigarettes because someone took batteries out of smoke detector and smoked cigarettes in room, no shampoo only bar soap, hair on sheets and pillows. Wouldn’t recommend 

Jennifer 

on Expedia

3 months ago

The property feels like it was run down and the new owners are trying to fix it up. Pool was tiny and the jacuzzi was literally bricked over. Bathroom was old and dirty and the floors feel slightly squishy through out. Only had WiFi 2 of 4 days, no breakfast as advertised and out AC leaked a bucket full of water a day. Super close to the airport. You get what you pay for. 

Tracy 

on Expedia

3 months ago

The rooms were okay but basic. There was no shampoo and the shower was stained looking. The upstairs neighbors could be heard walking around. The breakfast was extremely limited. Coffee, packs of oatmeal and packaged muffins were the only offerings. The beds were comfortable but that’s about it. 

Joy 

on Expedia

3 months ago

Very bad breakfast options 

Amy 

on Expedia

3 months ago

Roaches Roaches! Huge roaches everywhere when you turn on the lights. Wont refund your money. Left immediately. Did not stay ten minutes and they are saying no refund! 

Kathleen 

on Expedia

3 months ago

The room concept was great with full kitchen in a standard double. Unfortunately the room e was not clean...dust, stains on the walls, floors, broken lamp shades, etc. The sheets, pillows, towels were all clean though. The bed was comfortable. The worst was the clientele. People fighting all hours of the night, smoking drugs outside the doors, propping open doors with sticks. The yelling was inside and outside the hotel. I did not feel safe my last night there, I thought someone was going to be shot or stabbed.