Extended Stay America Suites Buffalo - Airport

Mathieu 

on Expedia

3 months ago

it's just very dated, and so depressing. i can't imagine staying there for more than 1 night. It's the opposite of a hotel where it's nice to hang. Also it's very noisy. The breakfast area is a joke. Finally it's pretty far from the airport, and no shuttle. 

Kathleen 

on Expedia

3 months ago

Very odd… we arrived at the hotel checked in fine. Got into the room and there was no chair for the desk, no toilet paper on the roll. I went back to the desk to ask for both. The desk said here is one roll of TP. There were 4 of us there for the week. I said can I have 2… he hesitated But gave me 2. I asked about the desk chair, he said umm not sure I have an extra. I told him I was here for work and required one. Later that evening he got one. I called the desk the next day for an additional blanket and was told the laundr... read more

Lynn 

on Expedia

3 months ago

The Bathrooms were terrible. There were no plates, utensils, pots, pans, coffee makers in the rooms. 

David 

on Expedia

3 months ago

The property was convenient to many things. We stayed 4 nights and the room was not cleaned once during our stay. Bed not made, garbage not emptied, etc. The website should indicate that you may be staying with people who are living there. Not sure if they were homeless or on hard times. One door was left ajar most of the time. Oil change pans left outside. Garbage evident on premises. A person was sleeping outside front door. Breakfast coffee, packaged muffins or oatmeal. Coffee was good. We would not recommend this hotel u... read more

Jaci 

on Expedia

3 months ago

Entire place smelled like bleach and smoke and pot, all the towels in our room had hair on them, the fixtures were all very worn and dirty. 

Kevin Alejandro 

on Expedia

3 months ago

everything looked good until the first night people stood outside the window talking loudly for hours, not letting us sleep, the next day we woke up in high spirits since it was our vacation and everything to find a "breakfast" that doesn't deserve to be called that since they barely had coffee they should porne which is the breakfast they include because that's not breakfast at all, it couldn't be poorer, they never cleaned the room and we let them do it please, they didn't have shampoo or conditioner just a meager soap whi... read more

Gavaskar 

on Expedia

3 months ago

No breakfast is big disappointment 

Mallikharjun 

on Expedia

3 months ago

I have traveled to many cities and countries, but I have never experienced such poor service from any hotel. This is completely unacceptable. The staff misled customers by committing to certain terms before reservation, only to inform us upon arrival that the booking was canceled. They then demanded a higher amount to rebook. If a reservation is genuinely canceled, guests should receive an email notification at least 1–2 days in advance, with a clear explanation. Instead, the hotel staff deliberately misled us, causing signi... read more

James 

on Expedia

3 months ago

Not clean