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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
After a 6.5 hour trip, arrived at the hotel for them to tell me the computers were down and there was nothing they could do to check me in.
Business response:
Thank you for sharing your concerns with us. We are very sorry to know we were unable to accommodate you due to technical issues. We regret any frustrations or inconvenience you had. We hope you will understand and allow us an opportunity to serve you in the near future. Sincerely, Hotel Management
Upon check in and after paying for a room with a king bed was told there were none available. Had to take a queen bad and be reimbursed. Reservations were made almost a month ago
Business response:
Thank you for selecting our hotel. We are very sorry for being unable to provide you with the suite of your choice. We regret the inconvenience caused and for any frustrations you had. We hope you will allow us a chance to serve you in your future visit. Sincerely, Hotel Management
The room was not very clean noises all night long couldn't get any sleep I paid less for better rooms no breakfast no ice I know they do allow pets I've seen some really big dogs I love animals but I was surprised to see the big big dogs the rooms were not nice at all the shower is not clean and like I said there were noises all night long a lot of around all people walking and knocking on doors and just stupid stuff the front desk man was nice that's about the only thing I could say
Business response:
Muffi, thank you for being so specific in your evaluation of our hotel. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Upon checking in I was
Business response:
Thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure these types of concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve. Sincerely, Hotel Management
Not good at all Bugs in bathroom sink, the toliet did not even work and the shower made a banging noise when you turned it on and it filled the bathtub up with water, also the tv wouldn't turn on.
Business response:
Thank you for posting a review of your recent stay. We are sorry for the issues you had in your room and for the inconvenience you experienced. Please be assured we will share your concern with the appropriate team members so we can take corrective actions. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Pat, it is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we miserably failed in your case. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
The front desk check in was rude on her cell phone while checking in eating and talking to other employees while checking in making me not want to stay
Business response:
Thank you for choosing our hotel for your stay and for taking the time to provide feedback. It is certainly disappointing to read about the problems you experienced at the front desk during check-in. We will share your remarks with our team so we can ensure these types of mistakes are not repeated. It was our pleasure to accommodate you, and we hope you will give us another opportunity to be of service to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,354 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.