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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shopping This place was a total waste of my free night. I had to clean the counter with the dish cloth because it was so dirty. It was evident the carpet had not been swept recently. The bedsheets had debris on them that looked like someone had just cut their hair. The pillow cases were questionable so I turned one inside out just so I could use one to sleep. I realize this review is weeks after my stay, but nonetheless what I have stated is accurate. I usually receive an email asking for a review and I didn’t get one for th... read more
Hair everywhere There was hair all over the bathroom (shower, sink, toilet), and even on the bedspread/blankets. The bathroom itself appeared to have not been cleaned at all (including toilet). It was simply disgusting. I left the next morning despite having more nights reserved. The positives were the AC worked, and there didn't appear to be any hair in/on the microwave and fridge.
Business response:
Jeremy, thank you for your review. We apologize for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Disappointed. This hotel was very run down and in need of a good cleaning. The carpets were dirty, the bathroom tub needed replaced, and it was just generally not in good shape. We have stayed here in the past, but it seems to have gone downhill. We will not be staying here again. In addition, we booked a king room because we were staying for several days. When we checked in right at 3:00, we were told there were no more king rooms. We could either take a queen (for the same price) or move to another location. Since we chose... read more
Business response:
Angel, thank you for choosing to stay with us again. We are sorry we were unable to accommodate you in the room you booked and apologize for the cleanliness issue you encountered this time. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We will also bring your concerns to the attention of our staff as we continuously strive to improve. We hope you will give us another opportunity to provide you with the wonderful experience you deserve. Sincerely, Hotel Ma... read more
After a 6.5 hour trip, arrived at the hotel for them to tell me the computers were down and there was nothing they could do to check me in.
Business response:
Thank you for sharing your concerns with us. We are very sorry to know we were unable to accommodate you due to technical issues. We regret any frustrations or inconvenience you had. We hope you will understand and allow us an opportunity to serve you in the near future. Sincerely, Hotel Management
Upon check in and after paying for a room with a king bed was told there were none available. Had to take a queen bad and be reimbursed. Reservations were made almost a month ago
Business response:
Thank you for selecting our hotel. We are very sorry for being unable to provide you with the suite of your choice. We regret the inconvenience caused and for any frustrations you had. We hope you will allow us a chance to serve you in your future visit. Sincerely, Hotel Management
The room was not very clean noises all night long couldn't get any sleep I paid less for better rooms no breakfast no ice I know they do allow pets I've seen some really big dogs I love animals but I was surprised to see the big big dogs the rooms were not nice at all the shower is not clean and like I said there were noises all night long a lot of around all people walking and knocking on doors and just stupid stuff the front desk man was nice that's about the only thing I could say
Business response:
Muffi, thank you for being so specific in your evaluation of our hotel. We regret the noise disturbance you encountered and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.