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Extended Stay America Suites - St. Louis - Fenton
- Hotels
- Fenton, MO
About this business
Location details
1662 Fenton Business Park Court, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed bugs and rude front desk. We woke up and found bed bugs. Tried to talk to the front desk but she just denied that we found them. They didn’t even apologize, let alone approve a refund.
Worst experience at a hotel in my life. Please refund my $ for the 2 nights we did not stay there. Attitude and unprofessional behavior of person at the desk. She was AWOL for awhile when 4 people needed her service at the desk. Someone had to call her to get her to come back. Horrible check in experience; sent to a room already occupied. If the couple had been gone, we could have accessed their room and all of their belongings.
unless you’re desperate, don’t stay here. staff wasn’t friendly, at all. checked in late and was told we may not have a room ready. then you should change your check in time. got to room, door was wide open, no toilet paper, no pillows, no bedding for pull out, dirty toilet, dust and looked like dead bugs on the window sill. people partying in the parking lot half the night. convenient to where we were going
this was the worst experience we ever experienced. I got double booked by using booking.com. the charged twice even though one reset was canceled. couldn’t take a shower because faucet was broken. the staff was great!
Poor We had no pillow cases found a couple of roaches. Just didn't seem to be running right. I hope they can get it together. The last extended stay we stayed at about a year ago was great! The room itself was ok for what we needed.
won’t stay there again. it’s located in an industrial park. several unavailable rooms due to maintenance issues. had to “check out” kitchen supplies. think the property is being used to house illegal immigrants based upon the groups of persons from Mexico, Honduras, and other South American countries that were there together and our conversations with them . had difficulty getting hot water for showers. they tried to blame the overbooking of rooms on the third party booking systems they were able to provide us a room when th... read more
Disappointing
disappointed not well kept, room had a bad odor, not a quality bed
Poor There were roaches in my suite i did not appreciate that . I like the style of the room
Frequently asked questions about Extended Stay America Suites - St. Louis - Fenton
How is Extended Stay America Suites - St. Louis - Fenton rated?
Extended Stay America Suites - St. Louis - Fenton has a 2.7 star rating with 589 reviews.
When is Extended Stay America Suites - St. Louis - Fenton open?
Extended Stay America Suites - St. Louis - Fenton is open now. It will close tomorrow at 12:00 a.m.