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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for the money and location We wanted something within a reasonable cab ride to Tacoma dome-and it was. There was a nice brew pub across the street at the Tacoma Mall. The staff was really nice, the room was clean and appeared to have a new floor in kitchen and bathroom. My one complaint was that the bed was very hard and became uncomfortable the more I slept. I would recommend this hotel as long as you are prepaired for the hard bed.
To many pets and no cleaning lobby, Elevator or hallway floors..
Business response:
Dear Guest, We’re sorry to hear your stay did not meet expectations. The overall condition and cleanliness of the shared areas you mentioned are not reflective of the standards we aim to maintain, and we understand how this can affect the comfort of your visit. As a pet-friendly property, we strive to balance a welcoming environment for all guests, and we regret that this was not your experience. Your feedback has been taken into consideration as we continue working to improve. We hope to have the opportunity to provide you ... read more
Uh my bed had ants and I’m sure it had other bugs I came home with a huge rash on my leg 💀
Business response:
Dear Guest, We’re very sorry to hear about your experience and the discomfort you described during yourstay. This is not reflective of the level of cleanliness we aim to provide, and we regret the impact it had on your comfort. Your feedback has been shared with our housekeeping and leadership teams to ensure closer attention is given to room preparation and inspection. We appreciate you bringing this to our attention and hope to provide a more comfortable visit in the future. Sincerely, Hotel Management
Business response:
Dear Guest, Please accept our apologies for not meeting your expectations during your stay with us. Our goal is always the comfort and satisfaction of our guests, and we regret missing any opportunities to make your visit as seamless and memorable as you deserve. We hope you will consider giving us another chance to provide a stay that feels far more comfortable and better aligned with your expectations. Sincerely, Hotel Management
Nope
Business response:
Dear Guest, Please accept our apologies for not meeting your expectations during your stay with us. Our goal is always the comfort and satisfaction of our guests, and we regret missing any opportunities to make your visit as seamless and memorable as you deserve. We hope you will consider giving us another chance to provide a stay that feels far more comfortable and better aligned with your expectations. Sincerely, Hotel Management
The only thing that was good there is a staff was outstandingly friendly the elevator was broken down we are both in our late 60s they put us on the top floor with two dogs your breakfast was a joke it was those tiny little mini muffins and a cup of coffee I'm talking a little tiny package things you had to walk around to the front door just to get in and your parking was out in the back for being a full kitchen there was no utensils plates anything that I asked for things and then they still never gave us any silverware or ... read more
Business response:
Dear Guest, We are truly sorry to hear that your visit did not meet expectations. We regret the inconvenience caused by the elevator being out of service and understand how difficult that must have been, especially while traveling with your dogs. We also apologize that the kitchenette items you requested were not provided during your visit. For convenience, cookware and dishware are typically available at the front desk upon request, and we are sorry this was not delivered as expected. In addition, we regret the concern you ... read more
All around bad. Police were there in the morning. It was very loud every night i stayed so i didnt get any sleep. There pretty much nothing in the room no coffee maker you have to request everything so that's very inconvenient especially if its busy and you cant reach the frint desk
Business response:
Dear Guest, We sincerely apologize for the disruption to your stay and for not providing the comfort you expected. We understand how ongoing noise and activity around the property would make it difficult to rest, and we regret the impact this had on your experience. We also recognize how inconvenient it can be to request essential in-room items, especially when reaching the front desk is challenging during busy times. Your feedback has been shared with the appropriate teams so greater attention can be given to the overall en... read more
Not a great place to stay for work
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. While your rating is greatly appreciated, we’re sorry to hear that the property did not meet your work-related needs. We have shared your concerns with our team as we continue evaluating ways to better support guests traveling for work. We’re grateful for your feedback and hope to welcome you again in the future. Sincerely, Hotel Management
the whole facility was a mess and no working elevator i am handicap and had to walk 2 flights of steps very disappointed in expedia and the extended stay
Business response:
Dear Guest, We’re sorry to learn that the overall condition of the property did not meet expectations and that the elevator was unavailable during your stay. We understand how important accessible facilities are, particularly when mobility is a concern, and regret the inconvenience this caused. Your feedback has been shared with the appropriate teams for review as we continue working to improve both the property's upkeep and the reliability of essential amenities. We hope you will consider giving us another opportunity to pr... read more
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.