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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotal com bom espaço nos quartos mas pessimo nas condiçoes do mesmo, tem cozinha sem nenhum utensilio, como fazer na estadia ir comprar NENHUM COPO DISPONIVEL SEM LIMPEZA DE QUARTO PAGO CAFE DA MANHA, CAFE DISPONIVEL ABAIXO DO BASICO, SENDO QUE , NÃO DISPONIVEL NO HORARIO, SEM REPOSICAO, MESMO DENTRO DO HORARIO EM QUE E ANUNCIADO COMO DISPONIVEL
Business response:
Dear ROSANE LETNAR, Thank you for staying with us. We have noted your feedback regarding the room. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We have shared your comments with our team for improvement. ... read more
Not good environment Terrible and smell bad no clean carpets! Bad breakfast just chewy bars and a small mini muffin. Waste my money not included free breakfast! Dirty outside parking!
Business response:
Dear John, Thank you for taking the time to give us feedback about your recent stay. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we regret your disappointment with our breakfast and that it did not meet your expectations. We have shar... read more
Do not stay here There were cigarette burns all over the room. I was down a dark scary corridor behind the local strip club. They took a $100 deposit then when it posted to my credit card I was told I didn’t stay there and then that they had returned it. Do not stay here.
Business response:
Dear Rebecca, We're genuinely sorry for your less-than-ideal experience at our hotel, and we wish we had the chance to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless experience you deserve.Sincerely,Hotel Management
Tub was not clean to use Tub was completely rusted with orange residue. Would never stay here again or recommend. Checked out early
Business response:
Dear Tracy, We sincerely appreciate your feedback and apologize for the oversight by our housekeeping staff during your recent stay. It is disappointing that your experience did not meet our high standards. Rest assured, we take this matter very seriously and will ensure that such oversights are not repeated. We have shared your feedback with our team so these issues do not happen again. Thank you again for your candid feedback; we cannot improve without it. We look forward to having you stay with us again so we can provide ... read more
There was no breakfast or room service
Business response:
Dear Urbano, We appreciate your feedback. While our hotel may not offer breakfast or room service, we provide fully equipped kitchens in our suites to allow guests to prepare their own meals. We understand that this might not be suitable for everyone, and we apologize if it inconvenienced you in any way. If you have any other concerns or suggestions, please share them with us, as we are always looking for ways to enhance our guests' experience. Thank you for staying with us.Sincerely,Hotel Management
Rust stained bathtub & non operational elevator. It’s located conveniently by the airport. Beautiful hotel from outside well trained staff . Sadly our rooms bathtub had its coating chipped off few areas and rusted. & main elevator isn’t working either
Business response:
Dear Guest, Thank you for staying with us and sharing your review. We are grateful for your kind recognition of our hotel's convenient location close to the airport. It brings us great joy to learn that you found our property aesthetically pleasing and our staff well-trained and hospitable. Nonetheless, we deeply regret to hear about the issues with the bathtub in your room and the out-of-service elevator. Please be assured that we have taken immediate action to rectify these issues and ensure our guests have a pleasant stay... read more
Filthy Common areas as filthy and smelly as the room. People always hanging out by the entry doors. Room in disrepair. Lots of trash outside in parking lot. If I had a refundable stay, I would have gone elsewhere.
Business response:
Dear Guest, We are disheartened to see your comment as this is far from what we want our guests to experience. Our promise to our guests includes a commitment to providing a clean and well-maintained environment, and we are very sorry that did not happen when you were here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Please know this is not usual for us, and we hope you give us another chance on your next visit to Tampa.Sincerely,Ho... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.