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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible hotel smelly and dirty needs upgrading. Smelt of cigarettes when we entered felt unsafe.
Business response:
Thank you for being our guest. Please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping team and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
I did not feel safe staying at this property and ended up leaving and going to another hotel.
Business response:
Thank you for being our guest. It was disappointing to know you felt unsafe here and are sorry for that. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintain a good environment. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Really bad customer service; not at all friendly. Say included breakfast but Nothing out there- Be careful before you stay on this one
Business response:
Aju, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We also apologize our breakfast offerings did not meet your expectations. We value your comments and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Surrounding area was rather dingy surrounded by strip clubs and low life people not very family friendly area. Shouldn’t offer breakfast because what was offered was a sad excuse of that. I wouldn’t recommend or return to this location.
Business response:
Thank you for reviewing your stay. We apologize our location was not appealing to you and for not meeting your expectations with our grab-and-go breakfast. We will share your feedback with our Brand Leaders so that they can use it while planning new breakfast offerings. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Check in was fine. The room was ready early. But when we got in the it smelled and the odor got worse when we cut the air down. The microwave did not work and there were no dishes in the room. I called about the microwave and they said they would be right down, butt never came. I finally had to go to the desk and ask could i heat my food up. The noise was horrible. I guess you get what you pay for
As a paying customer seeking comfort, I wasn’t happy with this hotel. The desk clerk took over 10 minutes before they came to the counter to check me in. The front elevator was out of service. There was a cord, taped down in the hallway that I had to step over carefully to get to the other elevator. The room had a stale, moist odor, the wall had two areas where paint was chipped, the shelf for clothing was pulling from the wall; it was literally hanging on by a loose screw. The smoke detector was missing and the wires were j... read more
Business response:
Dear Pamela, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Hot box Power went out and the room was hot most of the night.
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused. Our maintenance team worked diligently to get the power restored as soon as possible. We hope this incident does not keep you from choosing us again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,655 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.