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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smoking Room Only I didn't stay. The smell of smoke was so bad throughout, I almost got sick. Tried to get a refund, was told to call back later.
The location is good. The morning food was minimal. The carpets in the room were stained. They were probably cleaned but regardless there were wads of something still in them. In the morning the 3 housecleaning women were standing together in front of my room #101 and just loudly talking up a storm at 8 a.m. in the morning. They broke up when I opened the door and looked at them and said "really?" you have to talk so loud in the hallway at 8 am? It seemed that every door slammed shut and you could hear every door as it close... read more
Business response:
Rick, thank for your feedback. The poor experience you highlight in your review concerns us very much. This is certainly not the type of service we are known for, and we cannot apologize enough. Be assured that we will personally follow up on your concerns with the appropriate department to make sure this does not happen again. Your concern regarding the cleanliness of the carpet will be shared with our housekeeping team so that they will be more diligent in their work. We do hope you will give us another chance to serve you... read more
There is nothing to like that would bring me back to this particular location.
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us Sincerely, Hotel Management
They gave me a key to an occupied room. Then my room was missing towels and sofa bed sheets. I asked for forks and they said they didn't have any-so what's the point of a kitchen?
Business response:
Thank you for your feedback. We are sorry for the difficulties and the service issues you encountered during your stay. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
I'm disabled and the elevator was out. I had a room on the 3rd floor. The last night there was a pool party that lasted until midnight and I had an early flight. The breakfast was coffee and a muffin. Not a breakfast as advertised.
Business response:
Phil, thank you for choosing our hotel on your recent visit to the area. We apologize for the difficulties you faced while you were here and for your disappointment with our breakfast offerings. We have shared your concerns with the appropriate teams to ensure that we are well poised to serve our future guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Room was spacious but smelled really Bad Really BAD!!! Would never recommend to anybody
Business response:
Jorge, thank you for your review and for choosing to stay at our hotel. We are sorry for the odor you encountered in your room. We have informed appropriate teams, and remedial steps will be taken accordingly. We hope you will reconsider giving us another opportunity to serve you again in the future. Sincerely, Hotel Management
Be careful I have been here going on 2 weeks, the housekeeping staff has yet to clean my room, and change the linen. The bathroom has not been cleaned the entire time either. The entire housekeeping staff is Spanish, and it’s hard to communicate with them.
Business response:
Angela, thank you for the valuable feedback about your visit. We apologize your room was not serviced during your stay. Your feedback is important to us, and we will share it with our housekeeping team so that they are more diligent going forward. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Nothing in the room worked, including the elevator in the hotel. I had to carry luggage with a 2 and a 4 year old up the stairs. The room wasn’t clean and you had to pay an additional fee if you wanted maid service outside of the regularly weekly service. I would not recommend this property to anyone. The only positive attribute was the friendliness of the employees.
Business response:
Karen, thank you for posting a review of your stay. We apologize for the inconvenience you had due to the lack of elevator service while you were here and the trouble you had due to housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
The pool was closed, the elevators did not work and the place had an odd smell.
Business response:
Thank you for choosing our hotel. We apologize for the inconvenience you had due to the lack of elevator service during your stay and the odor you experienced while you were here. Your feedback has been shared with our housekeeping team, and we’re working with them so we can redouble our efforts to remove the smell from our property. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.