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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was extremely rude and unprofessional. The neighbors were noisy and I was told to just ignore it.
Business response:
Thank you for sharing your feedback. We are sorry for the noise issue you encountered and regret our staff did not promptly respond to resolve the problem. Your feedback has been shared with the front desk team so that our future guests’ do not experience a similar issue. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
The staff was rude. The power went out in the entire hotel for a night. This was not a great experience at all.
Business response:
Thank you for staying at our hotel. We are sorry you did not have a positive experience with our associates and regret the disappointing visit you had. We have shared your feedback with the appropriate team so that our future guests’ do not encounter a similar issue. We also apologize for the unexpected power outage during your stay. We hope this incident does not keep you from choosing us again on your next visit to our area. Sincerely, Hotel Management
I didn,t like the location of the property The deluxe room I purchased was not deluxe at all Terrible experience
Business response:
Edgar, thank you for reviewing your stay. We apologize for your disappointment with your room. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Awful! We had a horrible stay. I booked eight rooms for my family and none of them were ready when we were there by 7 PM. The room that my kids stayed in had cockroaches and bedbugs we have pictures to prove it I called the corporate office and I am waiting for a callback. We were given plastic bags to put our clothes in. Worst hotel in history
Business response:
Dear Edgar, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
I don’t really have issues with the property. I had N issue was with the overnight staff.
Business response:
Thank you for your feedback. We are sorry for the service issues you experienced during your stay. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
I'll start by saying we had to change rooms twice. First they put us in the wrong room with wrong bed size. Second room had a cockroach in the bathtub, bathtub liner was worn through so you could easily get plastic splinters. Our final room had about half the electrical outlets working. Dead bugs in the kitchen overhead light. The grab and go breakfast is a joke, prepackaged muffins and nature valley bars and coffee.
Business response:
Please accept our sincerest apologies for the service issue you encountered and regret the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.