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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property was dirty! The did not have any towel or clean linen. I was told to get clean towels I had to give them the dirty ones and wait until the staff arrived to to laundry. There was no eating utensils available I was told they do not have anyone to do the dishes. The pool was fitly and carpet throughout the hallways smelled like a dog kennel. The beds had no lines and was soiled with stains I was appauled.
Business response:
Dear Gretchen, We deeply regret the cleanliness issues you encountered, including the lack of clean towels, linens, and utensils, as well as the condition of the pool, carpets, and bedding. This is far below the standards we strive to uphold, and we have addressed these concerns with our housekeeping and maintenance teams for immediate action. Your feedback is invaluable in helping us improve. We hope to restore your trust and welcome you back in the future for a much better stay. Sincerely, Hotel Management
When i checked in room had bugs. And i did not like the fact when i left out to return and room was not cleaned trash was still in room
Business response:
Dear NICHOLAS, We sincerely apologize for the issues you experienced with bugs in your room and for the inadequate cleaning during your stay. This is not the level of cleanliness or service we expect to provide. We have immediately informed our housekeeping and pest control teams to address these problems and prevent future occurrences. Your comfort and satisfaction are very important to us. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much improved stay. Sincere... read more
We got two rooms, and they put us on separate floors. These rooms were disgusting. My daughter’s feet were black from the floor. It smelled like mold, ripped furniture, holes in the walls. I mean it was definitely not worth $105! Absolutely do not stay here! And breakfast was a joke!
Business response:
Dear Guest, We sincerely apologize for the discomfort and inconvenience you experienced during your stay. It is our goal to provide clean and comfortable accommodations, and we regret that the condition of the rooms and the breakfast offering did not meet your expectations. We are actively addressing the issues you mentioned, including room cleanliness and maintenance, to improve our guests’ experience. Your comments are invaluable in helping us enhance our services. We appreciate your patience and hope you will consider giv... read more
Perfect place to check in if you were a drug addict and you want to have a fun night with a prostitute and a disgusting room this place made me walk away after eating the fee and check into another hotel completely disgusting blood stains in the shower was the ultimate turn off
Business response:
Dear Guest, We sincerely apologize for the unacceptable conditions you encountered during your visit. What you described is far below our standards, and we take such concerns very seriously. We understand your decision to seek alternative accommodations and regret the inconvenience caused. Your input is essential to our improvement, and we hope to earn your trust in the future. You’re always welcome back. Sincerely, Hotel Management
Rough stay The guy working the front desk was great! Room was big and fit my family great. Tub was dirty, no bedding for the pullout bed and a live roach was on the pullout bed (I have a video of it) took about 30-45mins for us to get another room and they actually sent someone up to check that we wasn’t lying.
Business response:
Dear Guest, We deeply regret the cleanliness issues you experienced, including the tub and the presence of a roach. Please accept our sincerest apologies for the inconvenience this caused. We take these matters very seriously and will be working with our housekeeping team to ensure these issues are addressed promptly. However, we are pleased to hear that our front desk staff provided excellent service and that the room size was a good fit for your family. We truly appreciate your understanding and hope to welcome you back fo... read more
Not good, we got to the hotel and it was disgusting, the desk chair had a bunch of stains on it, the pull-out mattress had a bunch of stains. Overall, very bad. I gave the staff 5 stars because they were nice and gave me a refund for the stay, so that was nice.
Business response:
Dear Guest, We sincerely apologize for the condition of the room you encountered, as that does not reflect the standard we strive to maintain. We’re grateful for your understanding and kind words about our staff, and we’re glad we could assist with your refund. Rest assured, we are addressing the cleanliness issues you mentioned to ensure a better experience for future guests. We hope to welcome you back and provide a stay that meets your expectations. Sincerely, Hotel Management
Escogimos este hotel solo para pasar solo la noche y en la mañana hacer check out a las 8am, nos parecio conveniente ya que supuestamente incluiría desayuno ( grab and go) lo cual nunca hubo desayuno en la mañana ni siquiera un cafe. Y ni hablar de la limpieza, estaba muy sucio. Encotramos hormigas en la bañera, y la cama no tenia sabanas puestas estuvimos que bajar a podirlas
Business response:
Dear Guest, We’re sorry to hear about the issues you encountered during your stay. We understand the importance of breakfast, and we apologize for the lack of options available during your visit. Additionally, we sincerely regret the cleanliness issues and the inconvenience with the bed linens. This is certainly not the experience we strive to provide. We will address these concerns with our team to ensure better service moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back for... read more
Bugs in rooms. They need a better breakfast and have the coffee ready. Looked like desk attendant was sleeping two days.
Business response:
Dear Guest, We sincerely apologize for not meeting your expectations while with us. Your satisfaction is important to us; therefore, we regret to learn about the cleanliness concern and a lack of attentiveness from one of our associates. We also appreciate your comments about our breakfast and coffee service; we know how important it is to begin a day well, and assure you that we will work to improve the quality of our guest experience going forward. We are grateful for your patience, and we hope you will consider giving us ... read more
There where holes in the sheets for the beds there was roaches too
Business response:
Dear Guest, We are sorry to hear about the condition of your room; this is not the standard we hold ourselves to, as the cleanliness and comfort of our guests are top priorities for us, and we deeply regret that your stay was impacted this way. We understand how frustrating this must have been, yet we appreciate you bringing this to our attention so future guests do not encounter the same. We are grateful for your patience and hope to provide you with a flawless environment next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.