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Extended Stay America - Tulsa - Midtown
- Hotels
- Tulsa, OK
About this business
Location details
7901 E. 31st Ct. S., Tulsa, OK, 74145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will not stay again Not clean and did not smell good
Business response:
Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. We hope you will give us a second chance to deliver the type of ... read more
They are horrible someone slashed my tires
Business response:
Valencia, please accept our sincere apologies for the issues you experienced while staying with us. We take the security of our guests and property very seriously, so we are sorry this happened during your stay. Again, we are very sorry about this incident and hope this does not deter you from choosing us again. Sincerely, Hotel Management
Business response:
We are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Jazmin, thank you for choosing our hotel for your stay. We were disheartened to see your rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Condition was so dirty and outdated. Location is good.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you had in your suite and regret the inconvenience it caused. We will share your concerns with our housekeeping team to ensure a better experience going forward. We value your feedback and have taken a not of it. We hope to have the chance to make it up to you in the future. Sincerely, Hotel Management
They said they had breakfast but it was not what I expected. It was a muffin and coffee with creamer and agave or the like not a real breakfast with some protein. The floors in the room were so dirty that I felt I needed a mop and water. They were literally black if you wiped an area with a paper towel. The counters in the kitchen were dirty and I would never cook anything in those stoves which had horribly dirty looking ovens. There was smoke from cigarettes seeping into the room. I am so glad I didn’t get sick because I am... read more
Business response:
Thank you for being our guest. We sincerely apologize for the difficulties you had during your stay. There are undoubtedly no excuses to be made for the issues you faced here. We understood the frustration you had, and your feedback has been discussed with the head of our Housekeeping and Maintenance departments, to reiterate the importance of providing a comfortable stay to each of our guests entering our doors. We are sorry as you were not happy with our breakfast offerings, and your concern will be shared with our Brand L... read more
Frequently asked questions about Extended Stay America - Tulsa - Midtown
How is Extended Stay America - Tulsa - Midtown rated?
Extended Stay America - Tulsa - Midtown has a 3.3 star rating with 1,141 reviews.
When is Extended Stay America - Tulsa - Midtown open?
Extended Stay America - Tulsa - Midtown is open now. It will close tomorrow at 12:00 a.m.