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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome staff!!!
Love it
Business response:
Dear Christina, thank you for reviewing your stay at Extended Stay America; we are pleased to read you had a wonderful stay. We strive to provide an exceptional stay to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Excellent location
Business response:
Dear Sheryl, thank you for the lovely review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
It was cost effective and tolerable for a one night stay. However, this location really needs to be renovated. The door was missing the interior door threshold strip cover and you could see the empty screw holes - leaving an approximate 1 inch opening at the bottom of the door. This allowed outside air into the room. The exterior stairwell needs to be power washed and broken hand railings replaced and painted. The place needs TLC.
Business response:
Thank you for sharing your review. We regret you were not satisfied with the condition of our property. We have noted your comment, and we will share it with the appropriate individuals for future modernization plans for our hotel. We are also sorry for any inconvenience you faced while here. We hope you will return so we can make it up to you. Sincerely, Hotel Management
3 night stay It was pretty close to where we wanted to go the people that work there were very nice I wouldn't say the place is "dirty" but it certainly is outdated and has some serious wear. Not the best for the money.has some broken things here and there a dirty broken ceiling vent
Business response:
John, thank you for your honest evaluation. We are glad our location worked well for you and that you were pleased with most aspects of your stay. However, we regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Needs Upgrading Has potential if they did a major overhaul in upgrades & updating. Room smelled, outside stairwells should be power washed & cleaned. The hotel should have a dumpster so guests could throw trash out. No ice machines! Doors on the outside could use a nice paint & landscaping could use some flowers.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us and hope you overall enjoyed your visit. That said, we are sorry for not meeting all of your expectations. We value your comments and have shared them with appropriate individuals for any future renovation plans. Kindly know that we have a full-size refrigerator that includes an ice tray for your convenience; we do not have ice machines on our property. We hope you will consider us again the next time you are in this area. Sincerely, Hote... read more
Hotel It was an amazing stay everything was clean
Business response:
Brittany, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,259 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.