This profile has been claimed by the business owner or representative.
Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
3 night stay It was pretty close to where we wanted to go the people that work there were very nice I wouldn't say the place is "dirty" but it certainly is outdated and has some serious wear. Not the best for the money.has some broken things here and there a dirty broken ceiling vent
Business response:
John, thank you for your honest evaluation. We are glad our location worked well for you and that you were pleased with most aspects of your stay. However, we regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Needs Upgrading Has potential if they did a major overhaul in upgrades & updating. Room smelled, outside stairwells should be power washed & cleaned. The hotel should have a dumpster so guests could throw trash out. No ice machines! Doors on the outside could use a nice paint & landscaping could use some flowers.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us and hope you overall enjoyed your visit. That said, we are sorry for not meeting all of your expectations. We value your comments and have shared them with appropriate individuals for any future renovation plans. Kindly know that we have a full-size refrigerator that includes an ice tray for your convenience; we do not have ice machines on our property. We hope you will consider us again the next time you are in this area. Sincerely, Hote... read more
Hotel It was an amazing stay everything was clean
Business response:
Brittany, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
It was very clean the front desk was very helpful.
Great cheap stay Great stay! No issues whatsoever. Probably should mow the grass more often to make the property more appealing. Dogs are allowed so in the beginning, smell of dog is annoying. Otherwise, perfect!
Business response:
Kayla, thank you for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable and that you loved the good value we offer. We appreciate your observations and look forward to seeing you again soon. Sincerely, Hotel Management
Accommodation was OK but cleaness around the building was bad and stay was unsafe so much noise.
Needs Cleaning The room was dirty at check-in, with viable soap and toothpaste scum in bathroom. Also, floor was not vaccumed.
Business response:
Stephen, thank you for being our guest at Extended Stay America. We are happy you stayed with us and hope you had an overall good time while here. However, we are sorry for the cleanliness issues you experienced in your room. We regret the inconvenience it caused and have informed our housekeeping to be more diligent in our service delivery. We hope to have another opportunity to delight you on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.