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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Blah Labor Stay Stay was ok. We had poor water pressure, made it hard to wash hair. The door was warped so the bottom didn’t shut all the way. It locked but there was certainly room for creepy crawlers to come in. Mid way through the stay I found out that check in want confirmed when they tried to give my room away to someone else. It was rectified quickly but left my dog a little panicked after a strange person walked into the room! Overall it was at best an ok stay.
Business response:
Dear Timothy, thank you for staying with us and providing your feedback. We take your comments seriously. Please accept our apologies for the maintenance and service issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again!Sincerely,Hotel Management
The bed and bathroom were clean but the rooms did not have carpet and the floors were dirty. I had to use a washcloth to “mop” the floor so we could walk on them.
Business response:
Dear Angela, thank you for being our guest at Extended Stay America. We are glad that you had a pleasant stay. However, we have noted your feedback about the room, and we will address the same on a priority basis. Reviews like yours are valuable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely Hotel Management
Requested smoking room, got there and its a "non-smoking hotel." Everything else was great!
Business response:
Dear Jeremiah, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, suites, and amenities. However, we are a non-smoking hotel, so we are sorry for the inconvenience you had because of that. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.