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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, but the room wasn't very clean or maintained (crumbs in the bed, tears in the armchair, paint chipping off the cabinets), etc.
Business response:
Dear Hannah, Thank you for posting a review of your stay. It is nice to read that we met most of your expectations and that our location was perfect for your travel plans. However, we do apologize for the cleanliness issues you had with your room. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again for a much-improved stay.Sincerely,Hotel Management
Great stay.
Business response:
Dear Yolanda, Thank you for being our guest at Extended Stay America. It is incredible that your stay was nothing but superb. We aim at nothing but to fulfill our guest's expectations for a memorable experience so they want to return. It was a pleasure hosting you, and thank you for the compliments. We would be delighted to accommodate you again in the future and hope that you will revisit soon. Sincerely,Hotel Management
It just okay. Bed was very comfortable. Noise vgfrom outside was an issue.
Business response:
Dear Eddie, Thank you for choosing us for your recent visit. We are delighted to know how much you loved our comfortable beds. However, we sincerely apologize for the noise concerns during your stay and their impact on your comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. Thank you again.Sincerely,Hotel Management
The central location in the area is nice and access to the property is easy. The tv app at ever power on is cumbersome, just want to watch tv. No elevator Loud neighbors
Business response:
Dear Steven, we appreciate your valuable feedback regarding your time with us. Please know we are committed to providing every guest with the highest service and quality. We regret your experience did not meet your expectations. We assure you that we will share your concerns with the appropriate individuals and take action where necessary. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Not the best but not the worst. They only have a grab and go breakfast.
Business response:
Dear Sarah, thank you for reviewing your stay with us. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.