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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Building Needs a Renovaton I stayed in the building years ago and then it was in much better shape. It's more than a little run down now. The room had been well cleaned. The one exception was an electrical outlet behind the bed did not have a cover and a lot of dust had accumulated there. People with delicate sensibilities would feel uncomfortable here. I don't blame the staff at all. They seem to be doing the best they can with what they have to work with. The building needs a major renovation.
Business response:
Dear Guest, We are sorry to hear the property did not meet your expectations this time. While our team works hard to maintain cleanliness, we understand that some areas need attention. Your comments about the outlet and overall condition have been noted, and we are continuously working on improvements. We value your input and hope to provide a more updated experience in the future. Sincerely, Hotel Management
Overall the visit was good. It remained peaceful and quiet. Its all I can ask for
Business response:
Dear JOSHUA, Thank you for your kind feedback! We are thrilled to hear that you had a peaceful and quiet stay as we strive to provide our guests with a relaxing and comfortable experience. It’s wonderful to know we were able to meet your expectations. Your satisfaction is our priority, and we appreciate your positive remarks. We are grateful for your visit and look forward to welcoming you back to Extended Stay America in the future for another pleasant stay.Sincerely,Hotel Management
Business response:
Dear Stephen, Thank you for your positive feedback! We’re thrilled to hear that you had an enjoyable stay and didn’t find anything to dislike. Our team works hard to provide a comfortable and pleasant experience for all our guests, and it’s wonderful to know we met your expectations. Your satisfaction is very important to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future and ensuring another great stay at Extended Stay America. Sincerely,Hotel Management
Easy access and central location.
Since entering the property the staff has been extremely polite and professional . They’ve answered any questions I have and even moved my room after I couldn’t get sleep due to a loud neighbor . This is an incredibly difficult time so I really appreciate the hospitality here at Extended stay , THANK YOU !!
Business response:
Dear Cameron, Thank you for your feedback! We’re thrilled to hear that our team provided polite and professional service throughout your stay. Guest comfort is our priority, and we’re glad we could accommodate your room change to ensure a restful night. We truly appreciate your kind words, especially during challenging times. Your recognition means a lot to us, and we look forward to welcoming you back to Extended Stay America for another positive experience in the future. Sincerely,Hotel Management
Great
The place was nice but our door key hardly worked and staff had to pour hot water where you put the key in order for it to open. We needed better and more chairs in order for us to really eat in there. We couldn't really do that comfortably. I didn't know I had to go the desk when I extended my stay even though I notified staff members I had paid for it. The phone stopped working too. The room numbers were very hard to see.
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,190 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.