This profile has been claimed by the business owner or representative.
Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
2 night stay Good price for what you get. Room was clean and everything worked.
Business response:
Dear Gabriel, Thank you for your positive review of Extended Stay America! We're delighted to hear that you found our hotel to be a good value with a clean room and functional amenities. Guest satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely,Hotel Management
Great
When I checked in, the woman at the counter was rude and short, seemed like she had better things she wanted to be doing. I get to the room, and the smoke detector’s low battery chirp is going off, I inform the front desk again getting attitude from the woman at the counter, and was basically told there was nothing going to be done about it.
Business response:
Dear Guest, Thank you for being our guest and informing us about your stay. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the smoke detector issue you described. We do hope to have the opportunity to regain your trust and welcome you back the... read more
4 stars Ive stayed at this hotel several times and its always been a positive experience. Staf is friendly, rooms are clean and location is somewhat quiet (occasionally a loud vehicle or 2). Mattress isnt so good for my back but thats my issue, may be just fine for others.
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our clean room and quiet location, and we certainly appreciate your kind comments about our devoted staff. However, we hope you will accept our apologies regarding the mattress in your room. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,258 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.