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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The central location in the area is nice and access to the property is easy. The tv app at ever power on is cumbersome, just want to watch tv. No elevator Loud neighbors
Business response:
Dear Steven, we appreciate your valuable feedback regarding your time with us. Please know we are committed to providing every guest with the highest service and quality. We regret your experience did not meet your expectations. We assure you that we will share your concerns with the appropriate individuals and take action where necessary. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Not the best but not the worst. They only have a grab and go breakfast.
Business response:
Dear Sarah, thank you for reviewing your stay with us. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Management
Blah Labor Stay Stay was ok. We had poor water pressure, made it hard to wash hair. The door was warped so the bottom didn’t shut all the way. It locked but there was certainly room for creepy crawlers to come in. Mid way through the stay I found out that check in want confirmed when they tried to give my room away to someone else. It was rectified quickly but left my dog a little panicked after a strange person walked into the room! Overall it was at best an ok stay.
Business response:
Dear Timothy, thank you for staying with us and providing your feedback. We take your comments seriously. Please accept our apologies for the maintenance and service issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again!Sincerely,Hotel Management
The bed and bathroom were clean but the rooms did not have carpet and the floors were dirty. I had to use a washcloth to “mop” the floor so we could walk on them.
Business response:
Dear Angela, thank you for being our guest at Extended Stay America. We are glad that you had a pleasant stay. However, we have noted your feedback about the room, and we will address the same on a priority basis. Reviews like yours are valuable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.