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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
10 It’s was amazing friendly service and very clean
All good
Business response:
Dear Jose, It was a pleasure reading your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Location convenient to mall, but inside was worn. Carpets were worn and furniture scraped up. Bottom of tub not textured and were easy for someone to slip and fall. Beds ok, but thin pillows. Breakfast consisted of granola bars, instant oatmeal, and coffee. Staff friendly
Business response:
Dear Judy, We appreciate you taking the time to leave your feedback. It's great to read that our convenient location close to the mall worked well for you. However, we apologize for not meeting your expectations at our complimentary grab-and-go breakfast; we will share your comments promptly with our breakfast team to enhance our breakfast options. Thank you for making us aware of the room condition and various cleanliness issues you encountered. We strive to improve every area of our hotel so we can provide a seamless stay ... read more
Although a bit noisy, the stay was pleasant; very friendly staff
Great place to stay
Business response:
Dear Haley, Thank you for your fantastic rating! We are pleased you chose Extended Stay America for your time in Waco and even more glad that you thoroughly enjoyed your stay. We hope to have the pleasure of welcoming you back for another fulfilling visit.Sincerely,Hotel Management
Not impressed. At 5 pm room was still not ready? Had to go eat before being able to get in. After traveling all day you want to get into your room on my month long trip this was the worst room.
Business response:
Dear Charlotte, Thank you for choosing us. Timely and impeccable service is a must; therefore, we are very sorry for the delay in getting your accommodations ready for your arrival. We hope the remainder of your stay made up for this and you will choose to stay with us again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,020 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.