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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to Extracto and plenty of dining options nearby. Check in was kinda time consuming. Absolutely nothing in the room from blow dryer, coffee pot, or typical kitchen items. You can order it but the lobby was so busy we weren’t able to. So I’d recommend doing at ck in.
The property was great only issue i had really was the door not shutting properly in the room and the TV not working overall it was a safe environment and i enjoyed my stay there, Diana was very helpful i would return once again
Business response:
Dear Shawn, Thank you for selecting Extended Stay America. We are glad you enjoyed your time here. However, we are sorry for the maintenance issues you encountered in your suite. Your comments are being shared with our concerned team to review and take action. Thank you for your words for Diana; we will share this with her. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
Amazing in every way. I came out to visit my girlfriend and I know for a fact I will choose this hotel over any other in the area!
My room and bathroom were clean. The bed and sheets were good. Could have used a thicker comforter, since it was a bit chilly. Overall, it is a nice place to stay and I would definitely stay there again. The staff was also very helpful and friendly.
Business response:
Dear Cindy, It was a pleasure hosting your recent stay at Extended Stay America. Thank you for your generous comments and for highlighting our service and hospitality. We hope you choose us again the next time your travels bring you to the area. Sincerely, Hotel Management
Really nice staff and everything was easy to set up to get checked in. Gigi was incredible and felt genuinely friendly.
When I checked out they made me pay another 100.00 after I paid 78.00 through you
Business response:
Dear Susan, We appreciate you being our guest and taking the time to share your feedback. Although it was nice to see you had an overall pleasant stay, we are sorry you were unaware of our deposit policy if a guest opts to pay for their rooms in cash. Having this information published on booking sites keeps all our guests informed. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,078 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.