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Extended Stay America - Waco - Woodway

3.4
  • Hotels
  • Waco, TX

About this business

HospitalityHotels

Location details

5903 Woodway Dr., Waco, TX, 76712, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,020 reviews
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John's profile image
John 
2 years ago

The Libby area was not fresh. Smokers outside at the door was not pleasant. Breakfast is grab and go. No coffee in room. 

Business response:

Dear John, We appreciate you taking the time to share your experience with us. We apologize for the inconvenience you have faced during your stay. Our front desk is always available and happy to assist you during your stay. Your feedback is valuable; we will take care of these matters immediately. Thank you for choosing us, and we wish you safe travels and a wonderful experience.Sincerely,Hotel Management 

Pedram's profile image
Pedram 
2 years ago

Good place for a good price, gigi is very friendly and attentive. 

John's profile image
John 
2 years ago

Easy check-in. 

Business response:

Dear John, It was a great pleasure having you as our guest at Extended Stay America. Our team works hard round the clock to ensure seamless hospitality for every guest. Therefore, we are delighted you had an easy check-in experience. Thank you for choosing us; we hope to see you again soon. Sincerely, Hotel Management 

Daniel's profile image
Daniel 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago

Stay was OK They didn’ clean rooms no change of towels or bed cleaned Breakfast was nothing just bars/muffins/coffee 

Roy's profile image
Roy 
2 years ago

Back door was constantly left open even though a key card was needed. We only saw employee on check in and check out. 

Business response:

Dear Roy, Thank you for the feedback about your stay at our hotel. We are sorry for your concerns during your stay. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely,Hotel Management 

Chris's profile image
Chris 
2 years ago
John's profile image
John 
2 years ago

I was happy with my stay. 

Business response:

Dear John, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. You enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management 

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chad 
2 years ago

Clean and friendly 

Business response:

Dead chad, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit Waco. Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Waco - Woodway

How is Extended Stay America - Waco - Woodway rated?

Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,020 reviews. 

When is Extended Stay America - Waco - Woodway open?

Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.