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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Location centrally located. Night Manager very friendly. Nothing fancy but nice and clean.
Business response:
Brent, thank you for sharing your experience with us! We are so pleased you had a great time at Extended Stay America. We truly appreciate your kind comments regarding our ideal location and comfortable suites. We look forward to welcoming you back soon! Sincerely,Hotel Management
Booked this hotel on pretence that we needed a kitchen to prepare meals and then didn’t need to do so. Wouldn’t book it again
The room smelled like fried food, the decor was very minimal, the kitchen stove was black, the bed didn’t even have a spread and was on a metal frame. The breakfast was coffee and oatmeal packets. We checked out a day early.
Our television did not work. My husband informed the front desk. Her response was we can't give you another room all rooms are being occupied. However, we will have a repair guy come by tomorrow to repair or replace the TV. That never happened. We wanted the front desk to be aware of the TV isssue so we didn't get charge for another customer mishap. It would have been very nice if the lady at the front desk kept her word and had a repair guy take a look at the TV.
Business response:
Thank you for staying at our hotel. We are glad your overall visit was enjoyable, but we are sorry for the issues you had with the television unit in your room and that our team did not resolve it while you were here. Our goal is to ensure every guest has a great stay with us, so we are reviewing our procedures now to see how we fell short and what we can do to improve. Thanks again for being our guest, and we hope you will stay with us again soon so we can provide you with the service you deserve. Sincerely, Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.