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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All good
Business response:
Dear Jose, It was a pleasure reading your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Location convenient to mall, but inside was worn. Carpets were worn and furniture scraped up. Bottom of tub not textured and were easy for someone to slip and fall. Beds ok, but thin pillows. Breakfast consisted of granola bars, instant oatmeal, and coffee. Staff friendly
Business response:
Dear Judy, We appreciate you taking the time to leave your feedback. It's great to read that our convenient location close to the mall worked well for you. However, we apologize for not meeting your expectations at our complimentary grab-and-go breakfast; we will share your comments promptly with our breakfast team to enhance our breakfast options. Thank you for making us aware of the room condition and various cleanliness issues you encountered. We strive to improve every area of our hotel so we can provide a seamless stay ... read more
Although a bit noisy, the stay was pleasant; very friendly staff
Great place to stay
Business response:
Dear Haley, Thank you for your fantastic rating! We are pleased you chose Extended Stay America for your time in Waco and even more glad that you thoroughly enjoyed your stay. We hope to have the pleasure of welcoming you back for another fulfilling visit.Sincerely,Hotel Management
The Libby area was not fresh. Smokers outside at the door was not pleasant. Breakfast is grab and go. No coffee in room.
Business response:
Dear John, We appreciate you taking the time to share your experience with us. We apologize for the inconvenience you have faced during your stay. Our front desk is always available and happy to assist you during your stay. Your feedback is valuable; we will take care of these matters immediately. Thank you for choosing us, and we wish you safe travels and a wonderful experience.Sincerely,Hotel Management
Good place for a good price, gigi is very friendly and attentive.
Easy check-in.
Business response:
Dear John, It was a great pleasure having you as our guest at Extended Stay America. Our team works hard round the clock to ensure seamless hospitality for every guest. Therefore, we are delighted you had an easy check-in experience. Thank you for choosing us; we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,078 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.