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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tyrik, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good for the price The overall hotel was good. The floors do not have carpet and needed to be cleaned a little better. The pillows were flat so I would suggest bringing your own if you can.
Business response:
Tina, thank you for being our guest at Extended Stay America. We are glad you were happy with our reasonable price and had an overall good stay. We have also shared your comments about the carpet with our housekeeping team to make sure it is spotless. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Business response:
Korina, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
The property smelled like marijuana. The room was not very clean. Not the best place to stay
Business response:
Thank you for being our guest. We are sorry your room was not in a spotless condition as it should have been and regret the odor you encountered. We have processes in place to make sure that the public spaces and our rooms are maintained in good condition. We are working with our housekeeping team to make sure we are consistently following our cleaning schedules. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
It's great but I won't be back. No matter how early you book it or how hard you beg for it, you'll never get a handicap accessible room here.
Business response:
Howard, thank you for the feedback. We are sorry we were unable to provide you handicap accessible room which you requested. We regret the inconvenience caused and truly hope you will return for a perfect stay. Sincerely, Hotel Management
Good features, friendly staff, ants and sick folks I was really impressed with the features of the room. Quite comfortable and well laid out. The only negative in the room was the presence of ants, even in my second floor unit. The facility did run out of paper coffee cups down stairs so we had to bring down cups from the room. Just a little annoying when you are trying to get out and head to events. I would encourage management to not let sick employees come into the office. I saw one who was clearly miserable with the flu.... read more
Business response:
Jay, thank you for the review. Although you had an overall satisfactory visit, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We also regret the disappointment you had with our kitchenware policy. We take all feedback, good or bad, and use it to improve our services. We hope to have another chance to show you our true hospitality ... read more
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.