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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I always stay in this hotel, the only inconvenience i ran this time, was they took about 1 hour to pick me up from the car rental location, i believe the are short in drivers but at least they should answer phone calls.
nice place
Business response:
Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The hotel was reasonably clean, but the front desk was often unstaffed, requiring waits for 10 min to get helped, and a customer calling out at 4 in the morning (waking everyone on the hall). Also doors slam shut, which also woke us several times. Breakfast was thin: packaged muffins, instant oatmeal and coffee or hot water. Meh.
Business response:
Michael, thank you for evaluating your stay at our hotel. While you liked our well-maintained property, we apologize for the issue you had with our service and the inconvenience caused. Your feedback is valuable to us as it helps us improve our service moving forward. We are also sorry for the noise disturbance you underwent disturbing your rest, and we will discuss it appropriately as we strive to enhance our guest experience. We also regret your disappointment with the breakfast we offer. Thank you again for your patience,... read more
room was clean
Good customer service, however our keys didn't work. we had to go back to the service desk for staff to register our keys every day. It wad an inconvenience. Parking was good and in good location.
Business response:
Chang, thank you for staying with us and sharing your experience. We are glad you appreciated our courteous service, outstanding location, and parking facility. However, we are disappointed to read that you had issues with your room keys, and we apologize for the frustration this caused. We will share this with our team to see what went wrong. We hope to accommodate you again so we may provide you with the flawless visit you deserve. Sincerely, Hotel Management
It was a good stay for the price. Breakfast was barely there at 8:00. Overall okay. $20 Uber to DC.
Business response:
Guia, thank you for choosing Extended Stay America for your recent stay. We are pleased that we exceeded all of your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,470 reviews.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.