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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Experience My stay was sure amazing the hotel was beyond what i expected clean and super cozy.. i want to give Janice at the front desk super super thank you for all the help she gave me she is truely amazing i booked another night👍 thanks again..
Business response:
Thank you so much for the wonderful review, most especially the kind comments about Janice. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
You Get What You Pay For Pros- Price, Beds comfortable, room clean Cons- No kitchen tableware or silverware, A/C cut out soon after going to bed, lots of groups with kids staying
Business response:
Thank you for evaluating your stay. We are pleased to know you were impressed with our well-maintained room and that you found us to be a good value. However, we are sorry if our kitchenware policy was not explained to you upon arrival. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Your feedback is appreciated as it will help us to improve our service going forward. We hope to host you back in th... read more
Great price ! My recent stay at Extended Stay America was great. The price of this hotel was very reasonable. The room was clean and comfortable. There was plenty of parking spaces on site. My only complaint was that I thought that they had a tradition continental breakfast, but it turned out to be a grab and go breakfast (Nutri-Grain Bar). Besides that I would definitely stay at Extended Stay America again.
Business response:
Jamie, we are delighted you chose to stay at Extended Stay America. It’s great to know you were impressed with the value and with your room. Your feedback will be shared with our Brand Leaders. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
I had to clean the bathroom before I used it, the housekeeping could have been better
Business response:
Thank you for sharing your feedback. We are pleased you stayed with us, but we are sorry for the cleanliness issues you experienced in your room. We truly regret the inconvenience you had and have shared your concern with our housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Jennifer, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
OKAY, IF YOU HAVE TO the hotel was ok. The main outside entrance had a lot of cigarette butts, the lobby needs some serious cleaning, The carpet was very dirty. The hall ways were hot and barley any circulating air, the rooms were not equipped with cooking or eating utensils as advertised. On the little Kitchenette counter it had a little card advertising the kitchen amenities that were not there. I got some noodle soup from the vending machine, went to the front desk for a fork and all that was available were plastic spoo... read more
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Business response:
Michelle, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management
You get what you pay for This place is a mixed bag. Plusses - quiet location, good value compared to other hotels in the area. Minuses - over a mile from any stores, food, Metro station, NSF. BIG minus - the A/C was VERY noisy during the night which made sleeping difficult. Also, the trash had not been emptied from the previous occupant. BOTTOM LINE - if you are on foot, bite the bullet and pay more to be closer to the action.
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.2 star rating with 1,366 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.