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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant stay within an hour of DC Our room was quite comfortable, and the staff were very nice and helpful (we weren't familiar with the DC area, and they helped by making suggestions for travel routes, etc.). The Extended Stay on Eisenhower Ave is within walking distance of WAMATA stops for bus & train travel, making heading into DC for the day easy. Would definitely recommend.
Business response:
Thank you for being our guest and taking the time to review your experience at our hotel. It's nice to know you found your suite comfortable and that you were pleased with the great service from our staff along with our convenient location. However, we are sorry if you encountered any inconvenience during your stay. Thanks again for your recommendation, we look forward to welcoming you back soon. Sincerely, General Manager
Great for the experienced traveler This was a great hotel if you are a frequent experienced traveler, who visits a city to experience and explore and are just looking for a safe, quiet, clean room to lay their head down at the end of the day. This hotel is a short drive/ brisk walk to the Metro Station and Joseph at the front desk is a wealth of Washington information and made our travel around the city easy with his advice about the Metro. All this and the room rate was a bargain. This hotel is not the place for you if this... read more
Business response:
William, thank you for your review filled with kind comments! We are thrilled to know you had a great stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. Thank you for mentioning our staff, especially Joseph. He is a true asset to our team, and we will be sure to share your compliments with him personally. Thanks again for being our guest, we hope to see you again soon! Sincerely, General Manager
Business response:
William, thank you for being our guest and for your wonderful ratings! Every team member here at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. works hard to deliver a great guest experience, and we are glad you had a good stay. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
They don't honor requests-customer service awful! I had one of the worst experiences with customer service ever this last stay. I have written a long email to corporate office regarding the need for training staff.
Business response:
Write your comment.Thank you for staying with us and sharing your comments. It’s good to know you had an overall pleasant stay. However, we are sorry you didn’t experience our staff at their best during your visit, and they failed to meet your expectations. I have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you again for being our guest and we look forward to serving you again in the future. Sincerely, General Manager
Winter Meetings Trade Show We arrived late in the day, and the front staff woman, Kidset was very friendly and efficient in checking us in...3 rooms all prepaid with Expedia.
Business response:
Thank you for reviewing your stay at Extended Stay America - Alexandria - Eisenhower Ave. We are pleased to note that our location was the highlight of your visit and you enjoyed the outstanding service from one of our Front Desk associates. I will definitely share your compliments. We hope to welcome you back soon for another amazing stay. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind ratings about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. will be your first choice every time you visit this area. Sincerely, General Manager
Good Value for Money Spacious and comfortable room. Quick check in and Check out.
Business response:
Thank you for selecting Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
You get what you pay for. Room had very unpleasant lingering cigarette odor and specifically requested non-smoking room. Also, lots needs renovation- cabinets, stove top and bathroom sink to name a few. Refrigerator also had very loud humming noise that wouldn't stop. Employees were very pleasant and helpful. Overall wasn't terrible for 1 night stay, but location definitely needs some overhauling and don't know if I would pay to stay here for more than a day or 2.
Business response:
Thank you for being our guest. We are glad you enjoyed your overall stay and that you liked our courteous associates. However, we are sorry to read you were inconvenienced by maintenance issues in your room. We have shared your review with our maintenance team to be sure the issues are resolved. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincerely, General Manager
Poor value for money spent Toilet in room only successfully flushed once in every ten tries. Free breakfast consisted of one granola bar. I decided not to fight my husband for it. When I complained, I was told it was a "grab and go" breakfast. None of the advertised muffins or fruit were available.
Business response:
Thank you for staying with us and providing your comments. We are disappointed you felt the cost of your stay was not in line with the value you received. We work hard to provide value with our amenities and well maintained suites, and we apologize for falling short in this regard. Thank you for bringing your concerns to our attention, so we can continue to improve our facilities. We hope you will visit us again soon and enjoy a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 4.3 star rating with 1,470 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.