This profile has been claimed by the business owner or representative.
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hotel in area where In wanted to be staff very accomadating helpful in getting my boarding pass
Business response:
Our entire team here at Extended Stay America Washington, DC - Alexandria - Eisenhower Ave. would like to thank you for the positive feedback about our hotel, especially about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thanks again for your review, and we hope to welcome you back the next time you travel to our area. Hope you had a great time with you... read more
No Frills It was what reviews suggested. Clean but tired. No restaurants (or anything) in walking distance. No smoking room with nicotine smell caked into musty carpet and floors. However, it was clean. Staff was tired and courteous. I tried to avoid coming back to the room until I was ready to flop at the end of the day. - The price is why I stayed. Choose with your eyes wide open.
Business response:
Thank you for your stay and for taking time to post your review online. We appreciate hearing from our guests. It is good to learn that you liked the cleanliness in our property. Although we are happy to read that you found our associates helpful and friendly, we are sorry that they were not at their best. We will discuss your feedback with them and see how we can become more efficient. We also apologize that you did not find our location very helpful to your needs and for the inconvenience it caused. Your feedback is import... read more
I had great service! The room I was supposed to stay in had a stay over so they upgraded me to a King Deluxe room because the hotel was completely booked. They were nice about the entire situation and apologized for the inconvenience.
Business response:
Thank you for being our guest at Extended Stay America Washington, DC - Alexandria - Eisenhower Ave. We once again, apologize for the inconvenience caused, but we are glad that you enjoyed the upgrade. Our goal is to make your stay as comfortable as possible, so your recognition means a lot to us. We appreciate your business and look forward to your next stay! Sincerely, General Manager
will come again very comfortable
Business response:
Thank you for sharing your nice comments regarding your stay at Extended Stay America Washington, DC - Alexandria - Eisenhower Ave. It is great to know you enjoyed a comfortable stay with us. We appreciate your business and look forward to welcoming you back for another stay! Sincerely, General Manager
Quick stay! I checked in after midnight for a 6 am flight the next day, clean, quiet and less than a mile from the airport which is exactly what I needed.
Business response:
Thank you for choosing to stay at Extended Stay America Washington, DC - Alexandria - Eisenhower Ave. before your flight. We are delighted to hear you had an enjoyable, comfortable stay and our location close to the airport was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
Business response:
Thank you for the wonderful ratings regarding your stay at the Extended Stay America- Washington, DC - Alexandria - Eisenhower Ave. We strive daily to please our guests by providing clean, comfortable accommodations & friendly service and your feedback tells us we are meeting those goals. We appreciate you choosing our hotel and look forward to welcoming you back for another stay. Sincerely, General Manager
Easy access to Interstate and Metro rail system. Fast check in with limit interaction with staff however they always had a friendly greeting when you came through the lobby. The "free" breakfast was disappointing. Apples, Muffins & Granola bars. Only coffee to drink, no water, juice or milk. :(
Probably will find someplace else to stay I arrived very late and the desk person was very nice and polite. The bed was hard and uncomfortable and the tub had mold all around the edges. When I checked out, the young girl behind the counter was rude, never thanked me, greeted me or acknowledged that I was checked out because she was on her cell phone.
Why do I have to write something in this box in order submit my comments in the "What could be improved" box?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.