This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For rest is ok It was ok I stayed with my kids and we don't have any problem. The room was clean
Business response:
Andrea, thank you for taking the time to share your feedback. We are glad you had a pleasant stay and that our facilities and service were to your satisfaction. We hope we will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Larry, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. Sincerely, General Manager
Not bad!! The experience was as good as could be expected -- given their model and reasonable rates. My only concern was with the condition of the sheets on the bed. They were probably clean, but had spots on them which suggested they should have been taken out of service. To the best of my knowledge, the office didn't respond to my request that they confirm cleanliness of the sheets. So, I covered the sleeping area with bath towels. The office, reception and management personnel were friendly and very accommodating and hel... read more
Business response:
Ira, thank you for staying with us. We are pleased to know you had an overall nice stay. However, we are sorry for the cleanliness and service issues you had during your visit. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. I hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, General Manager
No ice machine in the building, which I thought was strange!! They did fill up the ice trays in the freezer, but I didn't trust that for my drinks. No dishes in the room, which again I thought was strange considering there was a cooktop stove and a full size fridge. We didn't need it anyway, but that was the point in getting that type of room. Perhaps the front desk kept them and rented them out? Either way, it wasn't that important to us. Loved the area and we'll definitely be back to DC. For new comers, I'd recommend takin... read more
Business response:
It was our pleasure having you as our guest at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We are pleased you had an overall nice stay. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the room. Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, General Manager
you get what you pay for.
Business response:
Marlena, thanks for the four-star rating regarding your stay at Extended Stay America - Alexandria - Eisenhower Ave. We are happy that your overall visit was pleasant. We hope you will choose us again when in our area. Sincerely, General Manager
Great stay and extremely convenient! served it's purpose and then some!
Business response:
Michelle, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We truly appreciate your kind comments considering us convenient for all your needs. We look forward to welcoming you back soon! Sincerely, General Manager
Affordable and reasonably comfortable For the Alexandria area, it was a very good price, and walking distance (1 mile) from metro. It had a small kitchen which I really couldn't take advantage of, but would have if I had a car to get groceries. The room had one light out, and the deadbolt didn't work. I told the desk, but they did not take care of it. Desk personnel were polite, but not particularly friendly.
Business response:
Thank you for your candid feedback. Although you liked our location and that you found us to be a good value in the area, we apologize for not meeting your expectations in regard to your room. Your comments have been shared with the concerned teams in an effort to improve our services moving forward. Thanks again for bringing this to our attention, and we hope to have the opportunity to serve you again in the near future. Sincerely, General Manager
Most likely will book again.
Business response:
Anthony, thank you for choosing to stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. It's good to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Good Hotel close to Old Town Alexandria Room was dated but clean the bed was very comfortable. The rest of the hotel was not very clean.
Business response:
Laura, thank you for being a guest at our hotel. We are pleased to know you were comfortable here and that our location worked well for your needs. However, we are sorry for the cleanliness issues you experienced during your stay. I will be sure to share your concerns with my housekeeping team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to serve you again in the near future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.