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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All is good! Parking can be hard to find.
Business response:
Dear Alison, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Fair Oaks. Sincerely, Hotel Management
Good
Business response:
Dear James, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Loved the amount of space the room provided for me and my family; ability to have our lab with us; however the grab and go breakfast was incredibly limited; and at night guests were quite loud outside of the room yelling and slamming doors. 5.5/10
Business response:
Dear Taylor, thank you for being our guest and for taking the time to review. We are pleased to know how much you and your family liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. However, we are sorry your visit was disrupted by noise due to external factors. We are also sorry that our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our gues... read more
My family stayed in Room 208 and it was funky with a dank odor. We had to buy air fresheners to cut down on the funkiness. The room was clean and the AC was excellent. Just the odor was the 5 roommate.
Business response:
Dear Erwin, we want to thank you for your recent stay and for taking the time to post your review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns with the housekeeping team to ensure we are well poised to serve you better during your next stay. We are very happy to know that you liked the comfort of your room. Hopefully, we will have the opportunity... read more
Not so good Not so good. Room smells. Though it says coffee all the time available but that only available during the breakfast time. Kitchen there but not even a single utensils, when asked gave some utensils. Grab to go breakfast but there was nothing to grab for the breakfast
Business response:
Dear Rajan, please accept apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Also, we have noted your concern about breakfast offerings; we will share it with our Brand Leaders to guide them to make more choices. We hope you will consider giving us another opportunity to host you in the future. Sincerely... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.